Job Description

Join us in shaping the employee experience by building intelligent, intuitive, and scalable internal products that empower employees to work better every day. We are seeking a Product Manager who is passionate about solving complex problems, defining product strategy, and delivering impactful solutions that blend strong product thinking with modern platform capabilities.

As a Product Manager for Omnichannel Notification Platform, you will own one or more sub-products within a greenfield platform that consolidates how employees receive, manage, and act on tasks and notifications across the firm. You will drive the feature roadmap for your sub-area, collaborating closely with engineering, design, and business partners—delivering experiences that improve employee productivity, drive platform adoption, and increase satisfaction across the organization.

Job Responsibilities

• Contribute to and help shape the product vision and roadmap for your sub-product area, ensuring alignment with platform goals, employee needs, and business objectives.
• Lead discovery, ideation, and prioritization efforts to translate business and user needs into clear product requirements and actionable user stories.
• Manage the product backlog, maintaining alignment with strategic priorities and maximizing value delivery.
• Collaborate with engineering, design, publisher teams, and channel teams to design and deliver capable, reliable platform experiences across desktop, web, and mobile channels.
• Drive execution across the product lifecycle from concept through launch and ongoing iteration.
• Define and track success metrics, including adoption, engagement, delivery reliability, and publisher onboarding efficiency.
• Gather insights through user research and data analysis to inform product decisions and escalate findings to senior stakeholders.
• Communicate product progress, dependencies, and risks effectively to teams and stakeholders.
• Balance near-term delivery goals with a long-term product vision.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in product management or a related domain.
• Experience delivering cross-functional products or features within larger matrix organizations.
• Working knowledge of agile product development methodologies and modern software delivery practices.
• Exposure to platform or API-driven products with some familiarity in multi-channel delivery systems.
• Strong problem-solving abilities and structured thinking skills.
• Good written and verbal communication skills with the ability to create clear stakeholder-facing materials.
• Ability to collaborate effectively with engineering, design teams, and business partners.
• High degree of user empathy and a user-centric mindset..
• Comfortable with ambiguity and adept at operating in a highly dynamic environment..

Preferred Qualifications, Capabilities, and Skills

• Exposure to platform governance, onboarding, workflow, or self-serve tooling that enables multiple teams to adopt and use a shared platform independently
• Experience working on or contributing to platform products
• Familiarity with corporate functions such as HR, workplace operations, or employee-facing technology
• Basic understanding of notification systems, task management, workflow, or productivity tools
• Self-starter with strong ownership and a bias toward action

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.