Job Description

At Ford Credit, we are the financial engine of Ford Motor Company, transforming how millions of customers access and interact with mobility products globally. We are undergoing an ambitious digital transformation, building a world-class fintech environment to make automotive financing seamlessly intuitive, transparent, and user-centric.

As a Senior Product Analyst within the Data & Document Services Team (part of Ford Credit Europe / FCE), you will play a central role in delivering high-impact digital solutions across European markets. Based in Dunton, UK, and reporting into the EU Product Team, you will partner closely with Product Managers, Software Engineers, UX Designers, and business stakeholders. You will lead discovery, analyze technical and operational data, challenge legacy approaches, and translate complex business needs into scalable digital financial products.

• Data Analysis & Strategic Insight: Conduct in-depth data analysis to uncover critical trends, inform Ford Credit product roadmaps, and drive data-backed decision-making across European markets.
• Discovery & Workshop Facilitation: Strategically plan and lead discovery initiatives, facilitating interactive workshops with business and technical stakeholders to align on product vision, scope, and technical requirements.
• Agile Requirements Engineering: Translate intricate business and financial requirements into precise technical specifications, user stories, and acceptance criteria that guide development teams in an Agile/Scrum environment.
• Solution Architecture & Technical Collaboration: Work closely with Technical Product Managers and Software Engineers to review system designs, assess technical feasibility, evaluate trade-offs, and ensure solutions meet strict performance and functional standards.
• Process Optimization & Innovation: Proactively challenge existing assumptions, operational workflows, and technical approaches to identify inefficiencies and drive innovative solutions that enhance product quality and team output.
• Outcome & Performance Measurement: Establish metrics to evaluate delivered products post-launch, measuring performance to ensure solutions effectively solve intended customer pain points and deliver business value.

Education & Experience:

• Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Data Analytics, Information Systems, Finance/Business Administration, or Engineering) or equivalent practical experience.
• Experience: Proven track record as a Senior Product Analyst, Business Systems Analyst, or Data Analyst delivering complex digital products and software solutions in an Agile framework.

Technical & Functional Capabilities:

• Data & Technical Literacy: Strong background in analyzing complex datasets, understanding system architectures and data flows, and collaborating directly with engineering teams on technical product design.
• Agile Requirements Management: Expertise in writing clear user stories, acceptance criteria, process maps, and comprehensive technical documentation.

Core Competencies & Soft Skills:

• Stakeholder Communication: Exceptional ability to translate complex technical concepts and data findings into clear, compelling insights for non-technical business leaders and stakeholders.
• Facilitation & Alignment: Proven track record of leading discovery workshops, managing stakeholder expectations, and driving cross-functional alignment.
• Critical Thinking: A strong problem-solving mindset with the drive to question legacy processes and champion innovative, high-quality digital solutions.
• Proactive Ownership: Highly self-motivated, proactive, and structured approach to taking ownership of initiatives and navigating complex, fast-paced environments.

The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability

This position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.

As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.

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