Job Description

About You and The Role

We are looking for a Senior Producer to help scale Zipline's creative and marketing organization. This person will lead the production and execution of customer facing marketing across every channel, transforming creative concepts into high quality experiences that reach customers on brand, on budget, and on time.

Working in close partnership with the Creative Director and marketing stakeholders, you will oversee the end to end production of campaigns, launches, and brand initiatives. Whether it's a billboard, storefront, vehicle wrap, event, direct mail piece, printed collateral, or digital campaign, you'll ensure creative work is produced to the highest standards while managing vendors, budgets, timelines, and execution.

Beyond production, you'll build the systems, workflows, and operating rhythms that enable the creative and marketing teams to scale efficiently. This role serves as the bridge between strategy and execution, bringing clarity to complex initiatives while allowing designers and marketers to focus on creating exceptional work.

This role is ideal for someone who combines exceptional production expertise with operational excellence, creative judgment, and a passion for bringing ideas to life.

What You'll Do

Lead Marketing Production & Execution

• Own end to end production across print, OOH, retail, events, direct mail, branded merchandise, experiential activations, packaging, and digital channels.
• Partner closely with the Creative Director and creative team to translate concepts into exceptional executions that preserve creative intent and elevate the Zipline brand.
• Bring a strong point of view on production, materials, fabrication, and execution, ensuring every touchpoint reflects a high standard of craft, quality, and brand taste.
• Serve as a thought partner throughout the creative process, proactively identifying opportunities to enhance the final output through production expertise while balancing quality, timeline, and budget.
• Manage production timelines, budgets, estimates, proofing, logistics, installation, and final delivery across internal teams, vendors, and partners.
• Ensure every asset is delivered on brand, on budget, and on schedule.
• Continuously evaluate vendors, production methods, and materials to improve quality, increase efficiency, and optimize costs without compromising the creative vision.

Lead Vendor & Production Partner Management

• Build and manage relationships with printers, installers, fulfillment partners, freelancers, agencies, and production vendors.
• Source vendors, negotiate pricing, evaluate production methods, and manage budgets to maximize value and quality.
• Maintain production schedules while proactively identifying and mitigating execution risks.
• Establish scalable production standards, documentation, and preferred vendor relationships that support organizational growth.

Build & Scale Creative Operations

• Develop and manage project intake, prioritization, and project management processes across the organization.
• Build scalable workflows, operating procedures, and planning frameworks that improve efficiency and execution quality.
• Create visibility into project status, production schedules, timelines, risks, dependencies, budgets, and resource allocation.
• Identify opportunities to automate workflows and continuously improve how work moves through the organization.

Drive Cross Functional Execution

• Partner closely with Growth, Product Marketing, Commercial, Communications, Community Engagement, Operations, and external partners to bring initiatives to market.
• Align stakeholders around priorities, timelines, deliverables, budgets, and success metrics.
• Facilitate cross functional communication and decision making to keep work moving efficiently.
• Balance competing priorities while protecting creative quality and business objectives.

Manage Resources & Capacity

• Develop dynamic systems that provide visibility into team capacity, production schedules, and resource allocation.
• Partner with leadership to prioritize work against business goals.
• Manage external production resources and agencies when additional capacity is required.
• Ensure internal creative resources remain focused on strategy, brand, and creative excellence rather than production logistics.

What You'll Bring

• 7+ years of experience in creative production, integrated production, brand production, experiential production, or marketing operations.
• Demonstrated experience producing marketing assets across print, OOH, retail, events, packaging, direct mail, and digital, with the ability to connect individual deliverables into cohesive, integrated campaign experiences across channels.
• Strong understanding of print production, fabrication, production specifications, vendor management, and production quality control.
• Experience managing production budgets, vendor negotiations, estimates, and procurement.
• Proven ability to lead complex cross functional initiatives from concept through final execution.
• Exceptional organizational, communication, and stakeholder management skills.
• Strong creative judgment and attention to detail, with a passion for delivering outstanding customer experiences.
• Ability to thrive in fast paced, ambiguous environments with a bias toward action and continuous improvement.
• Creative concepts are consistently translated into exceptional experiences across every channel.
• Marketing campaigns launch on time, on budget, and at the highest standard of quality.
• Zipline has a scalable production ecosystem with trusted vendors & freelance resources, standardized processes, and efficient execution.
• Designers and marketers spend more time creating and less time managing production logistics.
• Leadership has clear visibility into production schedules, budgets, project health, and team capacity.
• Marketing execution scales efficiently as the business continues to grow.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!