Job Description

About Us

Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures.

From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly.

The Role

We are looking for an experienced, highly organised and commercially minded Senior Producer to lead the end-to-end delivery of all content and campaign production across Club L and sister brand Lavish Alice.

This role is responsible for overseeing the planning, execution and delivery of all shoots across e-commerce, campaign, social, influencer, editorial and branded content, ensuring every production is delivered on time, on budget and to the highest creative and operational standard.

As a senior member of the creative and content function, you will own the full production workflow — from initial briefing and pre-production through to shoot delivery, budget reconciliation and post-shoot reporting. You will be responsible for maintaining clear oversight across all shoots, managing internal production resource, leading external suppliers and talent, and ensuring robust processes, reporting and financial control are in place across the department.

This is a hands-on leadership role requiring strong experience in high-volume fashion production, exceptional organisational skills, calm problem-solving, and the ability to balance elevated brand execution with commercial efficiency.

Key Responsibilities

Production Strategy & Delivery

• Lead the end-to-end production of all content and campaign shoots across e-commerce, campaign, influencer, editorial, paid social, organic social and brand-led content for Club L and LA including international shoots and teams.

• Own the overarching production calendar, ensuring all shoots are planned, prioritised and resourced effectively in line with campaign launches, trade moments and business priorities.

• Partner closely with Creative, Marketing, Buying, Merchandising, E-commerce and Social teams to align production output with brand objectives and commercial requirements ensuring all deliverables and objectives are collated ahead of planning.

• Oversee all stages of pre-production, including briefing, scheduling, location planning, crew booking, call sheets, logistics, approvals and contingency planning.

• Ensure every shoot is scoped clearly with defined deliverables, timelines, budgets and responsibilities before production begins.

• Manage all shoot logistics including location sourcing, recces, permits, equipment hire, props, lighting, transport, studio requirements and on-the-ground production operations.

• Coordinate all travel and accommodation arrangements for talent, crew and internal teams across UK and international shoots.

• Owning the project management of all pre and post production – including arranging pre and post production meetings with clear agendas.

Team Management & Leadership

• Line manage and oversee the wider production support function, ensuring clear delegation, accountability and smooth day-to-day execution across all productions.

• Directly line manage the in-house Stylist and Model Booker, ensuring both functions are effectively planned, organised and aligned to shoot priorities.

• Oversee the day-to-day management of the in-house Stylist, ensuring all looks are prepared and executed to a high standard across e-commerce, campaign, social and editorial shoots, with strong alignment to creative direction and product priorities.

• Oversee the day-to-day management of the Model Booker, ensuring talent is sourced, booked and managed efficiently across all shoot types, with a focus on availability, budget control, model mix and alignment to brand and campaign needs.

• Set clear expectations, manage workload and support development across the team, ensuring strong performance, organisation and delivery.

• Lead regular team meetings, planning sessions, status updates and post-shoot reviews to drive accountability, collaboration and continuous improvement.

• Act as the senior day-to-day point of contact for production, confidently managing urgent queries, last-minute changes and business-critical issues.

Talent, Supplier & External Creative Management

• Source, book and manage all external creative and production talent including photographers, videographers, stylists, HMUAs, nail artists, set designers, assistants and freelance production crew.

• Build and maintain strong relationships with both emerging and established creative partners to ensure access to best-in-class talent and competitive commercial terms.

• Lead all negotiations across rates, deliverables, contracts, image rights, usage, licensing and renewals.

• Oversee supplier and freelancer performance, ensuring the business retains high-performing, cost-effective and brand-aligned partners.

• Manage external content creators and social-first production partners including video editors, animators and branded content collaborators, ensuring consistency in output and brand tone.

• Identify opportunities for barter and value-exchange partnerships across locations, accommodation and services to maximise production value and reduce spend.

Budget Ownership, Forecasting & Reporting

• Own and manage all production budgets across Club L and LAISH, with full accountability for forecasting, budget build, cost tracking, approvals, reconciliation and reporting.

• Create and manage detailed budgets for every shoot, ensuring all costs are planned accurately and approved ahead of booking.

• Maintain full visibility of spend across locations, talent, models, travel, crew, styling, props, equipment, post-production and contingency.

• Deliver accurate and timely weekly and monthly production budget reporting, including spend vs forecast, outstanding costs, risks and savings opportunities.

• Produce clear post-shoot reconciliations and reporting, highlighting final spend, budget variances, production efficiencies and key learnings.

• Drive cost efficiencies through stronger planning, negotiation, multi-use shoot strategies, supplier partnerships and contract optimisation.

• Reduce spend where possible across models, locations and production services without compromising creative quality or output.

• Ensure all POs, invoices and supplier payments are processed accurately and on time, with strong financial governance and clear record keeping.

Workflow, Process & Department Operations

• Own and continuously improve production workflows, tools and ways of working to support scale, efficiency and consistency across all content output.

• Implement and maintain clear, structured processes across briefing, approvals, booking, production, delivery and post-shoot wrap.

• Ensure all production documentation is completed, filed and compliant, including call sheets, contracts, NDAs, insurance, model releases, risk assessments, usage agreements, image lifecycle and supplier records.

• Maintain all key production trackers, calendars, planning decks and documentation to ensure transparency and alignment across departments.

• Establish consistent production standards and governance across all shoot types, ensuring there is clear operational control, reporting and accountability across every production.

• Champion seamless communication between departments to avoid bottlenecks, improve planning and support efficient delivery.

• Work closely with post-production and content teams to ensure clear handover, delivery timelines and asset tracking following each shoot.

On-Set Leadership

• Act as the senior on-set production lead across all shoots, ensuring each day runs smoothly, on schedule, on budget and to the highest standard.

• Manage all on-set logistics including crew coordination, timings, schedule flow, talent movement, transport, catering, location management and supplier oversight.

• Ensure all stakeholders are aligned on priorities and deliverables, with clear communication throughout the shoot day.

• Take ownership of on-the-day problem solving, managing last-minute changes, overruns, cancellations, weather disruptions, supplier issues or talent challenges calmly and effectively.

• Protect both creative quality and commercial efficiency, making confident decisions to keep production moving without compromising output.

• Ensure all planned deliverables are captured, escalating and resolving any risks or gaps in real time.

• Maintain a positive and professional on-set environment, ensuring the welfare and experience of all talent, crew and internal teams is prioritised.

Stakeholder Management & Cross-Functional Communication

• Act as the central point of contact for production across internal teams and external partners, ensuring clear, timely and professional communication at all stages of the production process.

• Provide regular updates to senior stakeholders on shoot status, timelines, budget performance, risks and delivery progress.

• Manage shifting priorities and reactive business needs while maintaining strong control of the wider production schedule.

• Escalate issues early, present solutions clearly and ensure decisions are made quickly and efficiently.

• Build strong cross-functional relationships so production is seen as a strategic, commercially aware partner to the wider business.

Commercial & Brand Accountability

• Ensure all production output delivers against both brand standards and commercial objectives, balancing elevated creative execution with efficient delivery.

• Drive a production approach that supports speed, consistency, profitability and premium brand perception across every channel.

• Continuously review team performance, production efficiency and output quality to identify opportunities for improvement, cost reduction and increased content value.

• Support the wider business by ensuring production remains agile, scalable and able to respond quickly to campaign, trade and content demands.

Skills & Experience Required

• Proven experience in a Senior Producer / Production Manager role within fashion, e-commerce, luxury or premium retail.

• Strong experience leading high-volume content production across e-commerce, campaign and social.

• Demonstrable excellent project management skills with experience managing multiple concurrent shoots, often across competing deadlines and priorities and be on hand out of hours for production issues when required.

• Strong budget management experience, including forecasting, reconciliation, cost control and reporting.

• Experience managing and negotiating with creative talent, agencies, suppliers and production partners.

• Confident line management experience, ideally including direct oversight of styling, model booking and production support.

• Excellent organisational and project management skills with exceptional attention to detail.

• Strong understanding of usage rights, licensing, contracts, risk management and production compliance.

• Calm, solutions-led approach with the ability to make confident decisions under pressure.

• Strong communication and stakeholder management skills, with the ability to influence across multiple departments.

• Flexible and hands-on, with willingness to travel and support shoots outside of standard working hours where required.

About You

• Highly organised, proactive and commercially minded.

• 2-3 years in similar role

• Strong eye for detail with a high standard for creative execution and an extensive black book of talent and local fixers.

• Excellent negotiation skills and forward thinking

• Experienced in balancing fast-paced production demands with premium brand expectations.

• Calm and confident under pressure, with excellent problem-solving ability.

• Collaborative, positive and able to lead teams with clarity and authority.

• Passionate about fashion, content and delivering best-in-class production at scale.
  

What's on offer?

• Bi-annual bonus scheme

• 25 days of annual leave (plus bank holidays)

• Extra day off for your birthday

• Flexible working hours around core hours of 10-4

• Cycle to work scheme

• 40% staff discount across Club L and Lavish Alice products

• Healthcare Cashplan

• Free onsite gym

• Enhanced pension contribution

• Enhanced maternity and sick pay

• Free snacks, drinks & treats

• Social events