Ensono

Senior Process Manager

Ensono  •  Pune, IN (Hybrid)  •  2 hours ago
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Job Description

About Ensono

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 2,900 associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Summary

As a Senior Business Process Manager, you will be a part of Continual Improvement team, playing a pivotal role in driving organizational change, enhancing efficiency, and optimizing business processes through process reengineering, digital/ automation solutions and innovation. Your focus will be on identifying opportunities, collaborating with stakeholders to streamline operations, improve workflows through leveraging Six Sigma or equivalent methodologies along with Change management to ensure the effectiveness of the new processes and provide training and support to the team members, to ensure that the best practices are followed, and new process is well adopted in the environment.

Key Responsibilities

  • Identifying Improvement Opportunities
  • Lead Process Optimization initiatives:
  • Stakeholder Engagement:
  • Change Management:
  • Continuous Learning:

Qualifications

  • Education: Bachelor’s or master’s in business or engineering
  • Certifications: Certifications such as LEAN or Six Sigma is a must. PMP is highly preferred

Skills and experience

Senior Process Manager should have overall experience of 8+ years with following skills and experience

  • 4+ years of experience in business process analysis. Project management experience is preferred.
  • Experience in driving improvements for Application/ Production support teams is highly preferred
  • Expert in doing analysis on Excel or other analytical tools
  • Proven experience in business process efficiency, automation and change management.
  • Strong analytical skills with the ability to collect, interpret complex data and identify root causes to help solve problems
  • Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
  • Must be a team player and able to work effectively at all levels in an organization
  • Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
  • Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3/v4, TQM or ISO 9000:2000.
  • Familiarity with process mapping and modelling techniques.
  • Familiarity with automation, data analytics and visualization tools is a must

Location - Pune/Bangalore/Chennai/Hyderabad

Shift Timing - 1:30 PM to 10:30 PM

Ensono

About Ensono

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 2,900 associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe.

And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place.

With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Downers Grove, Illinois
Year Founded
1969
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