Job Description

Key purpose:

To drive strategic and tactical aspects of discovering; validating; documenting; and communicating business-process- related knowledge through modelling; simulating and analyzing current and future states; focusing on complex business outcomes using technical expertise; in line with the business strategy.

Duties and responsibilities:

• Scoping, sizing and planning all business aspects of a solution and the associated project effort and dependencies
• Defining and tailoring the business/process analysis approach at project life cycle level
• Experience in facilitating workshops with business users (up to executive level) in order to gather requirements, generate ideas and validate designs
• Must have been involved in the delivery of formal projects implementing business process change that included the application of process automation and document management technologies
• Knowledge of and experience in applying formal business process modelling or business analysis methodologies
• A deep understanding of the requirement for end-to-end business processes and the issues related to process performance in a traditional organization is essential
• Experience in applying process modelling standards such as BPMN and ECP
• Knowledge of and exposure to business process transformation, including process enabling and integrating
• Business Process Reengineering
• Workflow / Workflow management / Process automation
• Business Rules Engines (Business Rules Processing)
• Enterprise Content Management
• Enterprise Application Integration
• Presentation technologies
• Business Intelligence, Analytics and Reporting
• Experience in projects involving formal Change Management and an understanding of its importance in business process transformation

Qualifications and experience:

• Bachelors degree or Diploma Engineering, Computer Science or related field required
• Must have at least 5 years experience as a business analyst involved with assessing, mapping and optimizing business processes
• Knowledge of the concepts of Enterprise Architecture and a Service-oriented Architecture (SOA) would be an advantage
• Experience in using Use Cases to specify requirements (Business and System)
• Knowledge of UML in order to collaborate with system analysts and architects in the production of design specifications
• Understanding of data modelling and the ability to perform basic SOL database queries would be an advantage
• Experience within the financial services environment would be an advantage