
Process Associate/Sr Process Associate (US Healthcare - Voice)
Responsibilities:
1. Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval
2. Conduct Research on accuracy and sufficiency of information for target offices
3. Create accurate, professional notes about the progress of the case
4. Interact with other stakeholders in the ecosystem to derive/share information about cases
5. Look for process improvement opportunities while performing the role and contribute in improving the process on a continuous basis.
Successful candidate must have:
1. Strong work ethic, discipline and attention to details.
2. Strong spoken and written communication skills
3. Ability to work in US shifts
4. US Healthcare voice background is a definite advantage, but not a must have
5. Track record of and willingness to work in a role for at least 18 months

T3COGNO Private Limited is a HR Services Company that offers end to end HR services and solutions to clients globally. Our vision is - To be a premier global talent services partner that empowers the business and our mission is to provide efficient, impactful and agile services/solutions and make a difference to our clients business. We believe in being an extended service wing for our partners.
We provide Talent Acquisition services including Executive search and Permanent Recruitment at various levels.
T3Cogno acts as a specialized consultant, enabling tailored end-to-end HRO services and is a solution enabler.
Why choose us?
Tailored Recruiting: Our Full Cycle Recruiting service is designed to meet your specific needs, from role design to offer acceptance.
Precision Sourcing & Screening:
We master the art of reaching the right audience, leveraging digital platforms and traditional channels with industry-specific market mapping and benchmarking activities.
Flexible Support:
Whether you need on-demand recruiters or assistance with project-specific hiring, we can scale both Vertically and Horizontally as per demand.
Cost-Efficient & Rapid:
Our Project RPO service is agile and efficient, perfect for seasonal or sudden hiring needs.
Our services streamline your hiring process, save costs, and ensure you attract top talent in an evolving marketplace.