Job Description

Job Summary

Responsible for handling vendor invoices, ensuring accuracy, compliance with company policies, and timely payments. Strong attention to details knowledge of accounts payable process and co-ordination with internal teams and external stakeholders.

Key Responsibilities

• Follow up with customers via email or phone for overdue payments.
• Send standard payment reminders and dunning letters.
• Update payment status and notes in the collections system.
• Escalate unresolved or complex issues to senior team members.
• Track and follow up on short payments and unapplied cash.
• Maintain accurate records of customer interactions and commitments.
• Assist in reconciling customer accounts with the cash application team.
• Generate and review daily aging reports for assigned accounts.

Skill Requirements

• Basic Communication Skills: Ability to professionally follow up with customers via email or phone.
• Attention to Detail: Accurate logging of payment status and customer interactions.
• Time Management: Capable of handling a high volume of accounts and follow-ups.
• ERP/Collections Tool Familiarity: Basic knowledge of systems like SAP, Oracle, or GetPaid.
• Customer Service Orientation: Polite and persistent approach to collections.
• Understanding of Aging Reports: Ability to interpret and act on overdue account data.
• Team Collaboration: Works well with peers and escalates issues appropriately.

Other Requirements

1. B.Com Or Bba Degree Is Required.
2. Optional But Valuable Certifications In Accounts Payable Or Financial Operations

1 - 2 year of experiance