Job Description

• 12 months contract supporting exciting project
• Hybrid working arrangement

We’re looking for a Senior Process Architect who thrives at the intersection of strategy and execution, someone who can design enterprise-level process architecture and roll up their sleeves to bring it to life.

This is a high-impact role where you’ll establish and embed a Business Process Management (BPM) capability across the organisation, playing a critical part in transforming how we operate and deliver for our members.

The role

You’ll lead the design of our end-to-end process architecture while working hands-on with the business to map, analyse and uplift processes that support key transformation initiatives. This is not a purely conceptual role, you’ll be just as comfortable in the detail as you are influencing at the executive level.

What you’ll be doing

• Establish and embed our BPM capability, including architecture, standards, governance and tooling
• Develop and maintain enterprise-wide process architecture aligned to strategy and delivery priorities
• Deliver high-quality “as-is” and “to-be” process maps across complex business areas
• Lead process gap analysis, maturity assessments and uplift recommendations
• Partner with business and delivery teams to identify inefficiencies, risks and optimisation opportunities
• Engage and influence stakeholders at all levels — from frontline teams to senior leaders
• Act as a trusted advisor on process design, simplification and change impacts

What you’ll bring

• Experience contributing to or standing up a BPM capability within a complex organisation or transformation program
• Background in superannuation, wealth management or another highly regulated industry
• Strong understanding of process architecture frameworks, governance and best practice
• Proven ability to operate strategically while delivering detailed outputs
• Deep, hands-on experience in end-to-end process mapping
• Excellent stakeholder engagement skills, with the ability to influence at all levels
• A pragmatic, delivery-focused mindset — able to produce high volumes of high-quality process artefacts

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.