Ready to build the future with AI?
At Genpact, we don’t just keep up with technology, we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Principal Consultant – Business Analyst

In this role, the Business Analyst is responsible for refining user stories, defining acceptance criteria, and ensuring alignment between stakeholder expectations and development outcomes. This involves close collaboration with subject matter experts (SMEs) and business process owners across functional domains, as directed by the project or program manager, to translate operational needs into actionable delivery artifacts and maintain traceability throughout the development lifecycle.

Responsibilities

• Lead the elicitation, documentation, and validation of business and functional requirements across financial crime surveillance initiatives

• Partner with stakeholders to define and implement future-state workflows and capabilities, focusing on practical delivery and operational impact

• Assist in the mapping and re-engineering of current-state processes to align with strategic goals and technology solutions

• Support delivery across the full project lifecycle – from design through testing, readiness, and implementation

• Collaborate with technology and product teams to ensure solutions align with business needs and risk requirements

• Facilitate workshops and working sessions to gather insights, co-design solutions, and align stakeholders

• Contribute to delivery governance through clear documentation, status tracking, and risk/issue identification

• Deep analytical mindset with the ability to operate comfortably in both technical and business domains

• Team player who adapts to shifting contexts, handles ambiguity, and proactively offers assistance where needed

• Delivery Focus: Proven ability to work across business and technology teams to deliver process and system change in fast-paced environments

• Workflow and Process: Strong understanding of business workflows, investigative processes, and operational hand-offs

Qualifications we seek in you!

Minimum Qualifications / Skills

• Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, or a related field.

• Experience in BA, analytics, or a similar role.

• Excellent written and verbal communication skills

Preferred Qualifications/ Skills

• Familiarity with data governance principles including data lineage, quality frameworks, and metadata management is a plus

• Proven ability to manage cross-functional stakeholders, drive consensus, and maintain alignment across business and technical teams

• Skilled in delivering impactful presentations, facilitating workshops, and translating complex concepts into actionable insights

Why join Genpact?
• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.