We’re looking for a Pre-Sales Engineer to join our growing team!
Your Job
Know everything there is to know about Cartrack solutions and how they can solve real customer challenges across different industries. You will help customers develop their tech strategy and be their trusted IoT pro!
- Translate customer business needs into technical requirement documents that can be understood and implemented by technical teams.
- Develop compelling ROI evaluations based on customer use cases and requirements
Make things happen. You will organise, plan, create and deliver on demonstrations, convincing proof of concepts and implementations. This includes writing scripts that tackle our customer challenges and create a seamless experience when adopting our solutions.
Build a strong relationship with your clients and ensure their business grows alongside ours. You will ensure they are successfully onboarded and that our solution becomes a critical part of their operations (including any integrations or up-sell at later stages).
Work with our product teams to help innovate new features and solutions that will benefit thousands of businesses. You will help us better understand our customers, their needs and how we can continue to be their favourite technology partner.
Develop strong industry knowledge of IoT based outbound operational management and related system integrations.
Requirements
Minimum of a bachelor’s degree in Engineering, Computer Science, or a STEM field at a tier 1 University.
Minimum 3 years’ work experience in pre-sales consultations in software implementation.
Excellent communication and presentation skills. You will explain complex tech into simple layman terms that anyone can understand.
Understanding of software architecture and next-gen technology (IoT, Computer Vision, AI, Cloud).
Strong understanding of APIs.
Passionate about making our customers’ lives easier and driven by success.
Meticulous, organised and well structured.
Cartrack is a leading global Software-as-a-Service (SaaS) platform provider for small, medium and large businesses, as well as consumers needing a software platform for data analytics to optimise fleets, driver behaviour, insurance risk, safety and asset recovery.
Data analytics remain Cartrack’s primary offering, in addition to growing its artificial intelligence and value-added services to deliver a tangible return on investment to its subscribers.
Cartrack is also renowned for its agility and speed in developing innovative, first-to-market solutions that are aimed at further enhancing the customer experience.
Cartrack’s impressive organic growth since being launched in South Africa in 2004 has resulted in an extensive footprint in 23 countries across Africa, Europe, North America, Asia Pacific, and the Middle East. With an active subscriber base in excess of 1.5 million, the Group ranks among the largest of its peer companies globally.
Cartrack is a vertically integrated service-centric organisation owning all its unique intellectual property and business processes, ranging from in-house design, device and software development, mobile-technical workshops and sales. Hence, Cartrack is in full control of delivering superior service while also protecting its industry-leading margins and clean balance sheet.
