Job Description
Senior, Pre-Sales
Department: Sales
Employment Type: Permanent
Location: Sweden, Remote
• Preparing and conducting demos along with Sales (mainly remote)
• Act as a technical resource and liaison between the sales force and customer or prospect.
Responsibilities
ROLE AND RESPONSIBILITIES
• Preparing and conducting demos along with Sales (mainly remote)
• Provides solutions to a diverse range of complex business problems
• Act as a technical resource and liaison between the sales force and customer or prospect.
• Understand customer needs, translate them into ORDERWISE
• Configuring & setting solutions based on customer requirements
• Involved in Proof-Of-Concept (POC) activities in order to assist sales in closing deals
• Involved in tender requirements and submission (sometimes)
• Act as a liaison with the Product Managers to discuss potential product development, provide input to new product development, receive output from product development
• Act as a liaison with Professional Services to describe the solution sold (Sales Handover)
• Conduct customer or prospect webinars.
The above list is not exhaustive and you may be asked to undertake reasonable additional duties/projects.
Skills, Knowledge & Expertise
PERSON SPECIFICATION
• Strong communicator with good customer facing skills, able to interact effectively at all levels within customer organisations.
• Strong ability to listen and empathy.
• Some industry specific knowledge e.g. Supply Chain, Stock Centric Solution, Distribution, etc
• Documented experience of giving customer presentations
• Knowledge of business process and practices in the requisite functional area.
• The ability to think creatively about business processes, map customer practices onto ORDERWISE, and to deliver effective solutions.
• The ability to work to deadlines, understanding the value and importance of milestone achievement.
• Ability to react quickly and to be dynamic.
