Job Description

The Power Platform Engineer designs, builds, operates and owns business automation and AI-assisted solutions using Microsoft Power Platform, AI Foundry and Copilot Studio. The focus is on automating time-consuming business processes, improving operational efficiency, and enabling the secure, governed use of AI-driven assistants and workflows across the organisation.

Working closely with business teams, this role requires regular in-office collaboration to observe, understand and improve real business processes alongside end users. The position is a key contributor to Ascot Lloyd’s AI and Automation strategy, responsible for shaping use cases with the business and safely operationalising Power App capabilities in a controlled, compliant and scalable manner within a regulated environment.

Key Responsibilities

• Spend time embedded with business teams to directly observe processes, pain points and workarounds, ensuring solutions address real operational challenges.
• Design, build, operate and continuously improve Power Apps, Power Automate workflows and solutions to automate and digitise end‑to‑end business processes.
• Engineer AI‑assisted copilots and agents using Copilot Studio, contributing directly to enterprise AI patterns, standards and adoption.
• Act as a key technical partner for the AI Centre of Excellence, translating AI and automation strategy into delivered, governed business capabilities.
• Design and support attended UI‑based automations (RPA) using Power Automate Desktop where APIs are unavailable, ensuring appropriate controls, auditability and FCA‑aligned governance.
• Own and continuously improve existing Power Platform and Copilot solutions developed by business users and citizen engineers.
• Implement and enforce governance, security, environment and lifecycle controls for Power Platform and AI solutions in line with FCA, GDPR and internal policy.
• Work closely with business teams to translate process, operational and policy requirements into effective, automated solutions.
• Collaborate with other engineers and the data team, including the Azure Integration Engineer, to consume centrally provided APIs, events and AI capabilities rather than embedding integration logic in low‑code solutions.
• Monitor, troubleshoot and optimise Power Platform and Copilot solutions to ensure reliability, performance and auditability.
• Produce clear documentation and guidance to support safe, consistent use of Power Platform and AI capabilities.
• Lead controlled rollout and adoption of automation and AI‑enabled capabilities across the business.

Experience / Skills Required

• Power Platform & Automation Engineering: Strong hands‑on experience designing, building and operating Power Apps and Power Automate workflows, including complex, long‑running and approval‑based automations that digitise end‑to‑end business processes.
• Workflow & Process Automation: Proven ability to analyse business processes and engineer reliable, maintainable automation solutions that reduce manual effort and operational risk.
• Copilot Studio & AI Enablement Experience designing, building and maintaining AI‑assisted copilots and agents using Copilot Studio for practical business, operational and compliance use cases.
• Automation & AI Application: Practical experience applying automation and AI together across operational, administrative, policy and compliance processes, selecting the appropriate approach for each scenario.
• Governance & Control: Strong understanding of Power Platform environments, DLP policies, security roles and solution lifecycle management within regulated environments, including financial services, with awareness of FCA‑aligned governance and control requirements.
• Integration Consumption: Experience consuming secure APIs, connectors and events provided by central integration services rather than embedding integration logic in low‑code solutions.
• Operational Ownership: Ability to monitor, diagnose and resolve issues, optimise performance and support live automation and AI solutions in production.

Delivery

• Comfortable working within Agile delivery models, including Scrum and Kanban.
• Able to take solutions from discovery through build, release and ongoing support.

Soft Skills

• Strong analytical and problem‑solving skills with a process‑improvement mindset.
• Strong written and verbal communication skills, with the ability to engage effectively with both technical and non‑technical stakeholders.
• Comfortable working closely with business users and supporting citizen‑Engineer initiatives at a deeper technical level.
• Organised, reliable and comfortable taking ownership of business‑critical automation solutions.
• Willing to visit Ascot Lloyd offices as required to support delivery, adoption and collaboration.