
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
About the Team:
The team provides crucial support for Member Protection financial planning and portfolio management. They manage key Clarity tasks, including funding approval, monthly forecasting, and budget variance reporting, ensuring financial accuracy and oversight. The team also plays a vital role in assessing business cases, validating benefits for Cost-Benefit Analyses, and developing Epics, including tracking their status and managing changes. They consult with business and risk partners to fulfill Business Change Management (BCM) approval requirements. They coordinate necessary requirements and artifacts for the execution of new capabilities and partner with business leaders to define and monitor value stream Objectives & Key Results (OKRs).
About this Role:
We are seeking a Senior Portfolio Manager for Fraud to become a member of this team, instrumental in executing the team's core functions. They would manage specific Clarity tasks related to funding approval, monthly forecasts, and budget variance reporting. This involves actively participating in Lean Portfolio Management (LPM) routines to ensure the portfolio's health is transparent to senior leaders and key business partners. The role would include partnering on business case scope assessments and validating benefits hypotheses. A team member would be responsible for validating and developing Epics, which includes tracking their monthly status and managing any associated change requests. A significant part of the role would involve orchestrating the engagement of Business Risk and Control Advisors (BRCA) and Independent Risk Management (IRM) stakeholders to fulfill Bank Change Management (BCM) approval requirements. This also entails coordinating the necessary requirements and artifacts needed to enable the execution of new capabilities, such as BCM pre- or post-launch conditions. Lastly, they would work collaboratively with business leaders to define and monitor value stream Objectives & Key Results (OKRs).
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
What you have:
What sets you apart:
Compensation range: The salary range for this position is: $114,080 - $218,030
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Since the beginning, our mission has been to provide a range of financial services to the military community and their families. Along the way, we’ve also established ourselves as a destination employer for passionate people looking to serve those who are willing to give it their all.
Our mission is to stand with our members and be there for them and their families by facilitating their financial security. It starts with offering a range of highly competitive products, exceptional service, and trusted advice. But to be the military community’s provider of choice also takes dedicated team members who share our core values of service, loyalty, honesty, and integrity.