
The Agency You’ll Join:
The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.
The Team You’ll Work With:
The Office of the Deputy Mayor for Operations is responsible for overseeing the City’s operations across all five boroughs. We ensure delivery of efficient and effective services, lead on capital project design and delivery, manage the City’s public realm, coordinate emergency response, and work to reduce inequality and improve public safety. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.
The Deputy Mayor for Operations oversees a robust portfolio of City Agencies, including the Departments of Citywide Administration Services, Design & Construction, Environmental Protection, Parks and Recreation, Records, Sanitation, Technology & Innovation, Transportation, as well as the New York City Fire Department and NYC Emergency Management. The Deputy Mayor of Operations also oversees the Mayor’s Offices of Capital Project Delivery, Climate & Environmental Justice, Environmental Coordination, Data & Analytics, Contract Services, Nonprofit Services, and Operations.
The Problems You’ll Solve:
- The Policy Advisor will support the Office of Technology and Innovation (OTI) on special projects and strategic planning related to tech innovation, digital service delivery, and improved tech operations.
- Develop and maintain positive working relationships with stakeholders in the tech and innovation space.
- Monitor best practices, latest trends, and make policy recommendations on high-profile tech sector issues (artificial intelligence, app-delivery, drone-usage, etc.)
- Write, edit, and coordinate reviews of briefings, memos, and presentations to communicate complex policy and programmatic topics to a wide range of audiences.
- Participate in internal and external meetings with or on behalf of the Deputy Mayor to ensure appropriate follow-up.
- Support inter-agency coordination and collaboration to ensure project and program delivery.
- Provide program and project management support, especially on sensitive, logistically complex, and high-visibility initiatives.
- Develop and facilitate systems and processes for City Hall coordination.
- Coordinate across Deputy Mayor teams.
About You:
- You have business operations, process design, and project management experience.
- You can operate independently with excellent time management skills and confirmed ability to deliver on multiple, competing priorities in a dynamic environment.
- You can effectively interact with people and partners across all levels within an organization.
- You have proven ability to follow through on complex projects from ideas to implementation.
- You have excellent written and verbal communication skills, with the ability to translate complex technical information into clear and compelling presentations for an array of audiences.
Minimum Required Qualifications:
- Bachelor’s Degree required.
- 5+ years of experience working in technology, AI, data management, and innovation policy and programming.
RESEARCH PROJECTS COOR(MA)-MGR - 0527A
1. Do you have a baccalaureate degree from an accredited college or university?
2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?
3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?
4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.
• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.