Inter IKEA Group

Senior Platform Operations Owner, Madrid, Spain

Inter IKEA Group  •  Madrid, ES (Onsite)  •  2 hours ago
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Job Description

Why we will love you

The Marketing Activation domain is growing, and we’re looking for a passionate Senior Platform Operations Owner with strong leadership skills and the drive to build and operate our Marketing Technology landscape. You’ll focus on maximising the value, performance, and scalability of the tools and platforms we use and build.

In this role, you will empower and enable product teams to deliver effectively.

You will help us set up operations for our new Planning & Briefing solutions within Marketing Activation.

Your responsibilities

As a Senior Platform Operations Owner, you will have a significant impact on how we establish, operate and scale our Adobe platform across markets, ensuring alignment across teams and consistent ways of working globally. You will work closely with our suppliers and the Engineering Managers in the domain to develop ways of working to drive development and roll-out of the solutions across all markets.

You thrive in helping others succeed, bringing a collaborative, co-creative approach to projects, and feel comfortable stepping in to be hands on when needed. A DevOps mindset and a focus on continuous growth are key to success here. 

Examples of your core responsibilities are: 

  • Accountable for aligning engineering deliveries across product teams within planning & briefing platforms, identifying and establishing best practices.
  • Own platform operations initiatives to improve the technical effectiveness of deliveries
  • Align operational monitoring and improve efficiency across product teams
  • Own and drive platform operations and service coordination
  • Apply IKEA business model knowledge to guide how technology solutions are designed and operated across the marketing platform landscape
  • Act as an ambassador for operational best practices in the sub-domain and across the organisation. 

To succeed in this role, you bring the following:

  • 5+ years of experience within platform operations, platform ownership, application management, infrastructure, or similar technical roles.
  • 5+ years managing operations and maintenance of core systems/solutions.
  • Experience working in agile/iterative software development teams with a DevOps working set-up.
  • Experience and comfort in working in a Technology landscape that combines Platforms, SaaS and Home-grown solutions.
  • Experience influencing senior stakeholders and driving change in big organisations

Together as a team

Within Marketing Activation, we are evolving and expanding our capabilities to improve the omnichannel marketing experience.

We have bold goals for our contribution to increasing sales with our Omnichannel communication. The domain covers the overall areas of Planning & Briefing marketing, Audience management, activations in E-mail, SMS, WhatsApp, KakaoTalk, IKEA App messaging, Paid Media, social media, Search Engine Marketing, Search Engine Optimisation, Surveys, Gamification and Performance & Analytics of all the mentioned areas.

Together with peers across Marketing Activation, Growth, and other domains, you will co-create and deliver seamless omnichannel marketing experiences for customers worldwide.

Apply now!

In this role you will report to the Product Engineering Manager for the Marketing Activation domain in Digital Area Growth & Marketing. 

In line with our value of togetherness, we believe the best way for us to collaborate and co-create is when we meet in the office. Therefore, we expect you to spend most of your working time in the office.

The role is based in Madrid, Spain.  In this recruitment there is no relocation support provided by IKEA; therefore, we are looking for candidates already living in one of the stated locations.

Studies show that members of underrepresented communities don’t apply for jobs unless they’re 100% “qualified” from “Why Women Don’t Apply for Jobs Unless They’re 100% Qualified” by Tara Sophia Mohr, August 2014. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think.

At IKEA, you’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Our different views, backgrounds, and personalities make us better understand our customers, give us more fun at work and spark more and better ideas. Perhaps your unique take on something could lead to a great idea that creates a better everyday life for the many people.

PLEASE NOTE

Please respect that, due to GDPR, we cannot review any applications coming to us in other ways than through our recruitment program.

We will be interviewing continuously and are looking forward to hearing from you!

Inter IKEA Group

About Inter IKEA Group

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.

• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.

• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Delft, NL
Year Founded
1989
Website
ikea.com
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