Job Description

Key Responsibilities

• Building software ApplicationsIs responsible to build software applications by using relevant development languages and applying knowledge of systems, services and tools appropriate for the business area and guide more junior members of the team in this topic.Is responsible to refactor and simplify code by introducing design patterns when necessary and guide more junior members of the team in this topic.Is responsible to ensure the quality of the application by following standard testing techniques and methods that adhere to the test strategyIs responsible to write readable and reusable code by applying standard patterns and using standard librariesIs responsible to maintain data security, integrity and quality by effectively following company standards and best practices
• Software Systems DesignIs responsible to evaluate possible architecture solutions by taking into account cost, business requirements, technology requirements and emerging technologiesIs responsible to describe the implications of changing an existing system or adding a new system to a specific area, by having a broad, high-level understanding of the infrastructure and architecture of our systemsIs responsible to help grow the business and/or accelerate software development by applying engineering techniques (e.g. prototyping, spiking and vendor evaluation) and standardsIs responsible to meet business needs by designing solutions that meet current requirements and are adaptable for future enhancements
• End to End System OwnershipIs responsible to own a service end to end by actively monitoring application health and performance, setting and monitoring relevant metrics and act accordingly when violatedIs responsible to reduce business continuity risks and bus factor by applying state-of-the-art practices and tools, and writing the appropriate documentation such as runbooks and OpDocsIs responsible to reduce risk and obtain customer feedback by using continuous delivery and experimentation frameworksIs responsible to independently manage an application or service by working through deployment and operations in production and guide more junior members of the team in this topic.Is responsible to maintain data security, integrity and quality by effectively following company standards and best practises
• Technical Incident ManagementIs responsible to address and resolve live production issues by mitigating the customer impact within SLAIs responsible to improve the overall reliability of systems by producing long term solutions through root cause analysisIs responsible to keep track of incidents by contributing to postmortem processes and logging live issues
• Automation and toil reductionIs responsible to ensure that infrastructure stays current by reducing technical debt, searching for bottlenecks and preparing for scalingIs responsible to reduce cost of operations and maintenance by leveraging new technologies, automation, and partner with vendors to ensure we stay currentIs responsible to reduce human labour by writing small software features that address availability, scalability, latency and efficiency
• Monitoring and Alerting improvementsIs responsible to review and verify performance of production systems and network infrastructure by continuously monitoring appropriate observability metrics, business KPIs and capacity planningIs responsible to improve application reliability by partnering with development teams to advise on setting appropriate observability metrics
• Critical ThinkingIs responsible to systematically identify patterns and underlying issues in complex situations, and to find solutions by applying logical and analytical thinking.Is responsible to constructively evaluate and develop ideas, plans and solutions by reviewing them, objectively taking into account external knowledge, initiating 'SMART' improvements and articulating their rationale.
• Continuous Quality and Process ImprovementIs responsible to identify opportunities for process, system and structural improvements (i.e performance gains) by examining and evaluating current process flows, methods and standards. Is responsible to design and implement relevant improvements by defining adapted/new process flows, standards, and practices that enable business performance.
• Effective CommunicationHas sufficient knowledge to deliver clear, well-structured, and meaningful information to a target audience by using suitable communication mediums and language tailored to the audienceHas sufficient knowledge to achieve mutually agreeable solutions by staying adaptable, communicating ideas in clear coherent language and practising active listeningHas sufficient knowledge to ask relevant (follow-up) questions to properly engage with the speaker and really understand what they are saying, by applying listening and reflection techniques
• Architectural GuidanceIs responsible to advise product teams towards a technical solution that meets the functional, nonfunctional & architectural requirements by challenging the rationale for an application design and providing context in the wider architectural landscapeHas sufficient knowledge to set a clear direction for a technical capability by evaluating and aligning the target architecture improvements, reframing architectural designs and decisions for varied stakeholder
• Coaching/MentoringHas basic knowledge to coach, guide and improve the overall performance of stakeholders and colleagues at all levels, when appropriate, by sharing experience, knowledge and approaches to work

Communication.Stakeholder

• Track members
• Product stakeholders
• Peers

Communication.Type

• Cooperation - Persuasion - Information
• Cooperation - Persuasion
• Cooperation - Persuasion

Communication.Frequency

• Continuous
• Frequent
• Frequent

Level of Education.Level of Education

• Master degree

Years of relevant Job Knowledge.Years of relevant Job Knowledge

• Advanced Knowledge (5 - 8 years)

Requirements of special knowledge/skills

• Building Software Applications
• Software System Design
• End to End System Ownership
• Technical Incident Management
• Operations (Automation & Toil)
• Observability (Monitoring & Alerting)
• Critical Thinking
• Continuous Quality & Process Improvement
• Effective Communication
• Architectural Guidance
• Coaching & Mentoring

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.