Loudoun County Government

Senior Planner-Customer Service Center

Loudoun County Government  •  $88k - $154k/yr  •  Leesburg, VA (Onsite)  •  4 hours ago
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Job Description

Posting number: 27-00754

Department: Planning and Zoning

Job classification: Planner IV / Grade 131

Posting type: Open

Categories: Planning and Development

Summary

Loudoun County, Virginia’s Department of Planning and Zoning is recruiting a Senior Planner in the Customer Service Center Division. The Department is focused on providing high-quality customer service and offers unique opportunities to gain in-depth and diverse experience in the planning profession. The ideal candidate prioritizes problem solving and collaboration and thrives in a fast-paced, result-oriented environment.

Examples of duties

The successful candidate must be customer service focused and exhibit excellent writing, presentation, and analytical skills; facilitation and problem-solving skills; the ability to communicate effectively with staff, applicants, the public, as well as elected and appointed officials; the ability to meet deadlines and maintain product quality while managing multiple assignments.

Primary responsibilities relate to Zoning Correspondences, Application Checklist review process, and providing responses to questions regarding land use entitlements and zoning allowances.

Duties include:

Working with potential clients to understand the Zoning Ordinance; researching and preparing zoning determination letters.

Reviews applications for completeness and compliance with zoning ordinance regulations; coordinates and manages application rejection and acceptance processes.

Distributes application materials to appropriate agencies and staff; prepares and distributes preliminary notification to adjacent landowners; ensures correct records are maintained in LandMARC.

Provides information to the public; responds to requests for information on matters concerning land development applications, land use, Historic Districts, Heritage Resources/Preservation planning, transportation issues, General Plan, planning policies, zoning regulations, processes and fees, and existing and proposed projects; coordinates Premeeting requests and facilitates Premeetings.

Maintains a general knowledge of current projects to respond to information requests from customers and staff; tracks applications in checklist review and provides regular caseload and status reports to managers and the public.

This position is eligible for a $6,000 hiring bonus in accordance with the County’s Hiring and Retention Bonus Program.

Qualifications

Bachelor's degree in Planning, Public Administration, Public Policy, Business Administration, or a related field; five (5) years of related work experience OR Master's degree in Planning, Public Administration, Public Policy, Business Administration, or related field; three (3) years of related work experience; or equivalent combination of education and experience.

Preference will be given for membership in the American Institute of Certified Planners (AICP) and for being a Certified Zoning Official (CZO) or Certified Zoning Administrator (CZA) through the Virginia Association of Zoning Officials (VAZO). Knowledge of planning and land use in Virginia is also desirable.

The successful candidate must be customer service focused and exhibit excellent writing, presentation, and analytical skills; facilitation and problem-solving skills; the ability to communicate effectively with staff, applicants, the public, as well as elected and appointed officials; the ability to meet deadlines and maintain product quality while managing multiple assignments.

Supplemental information

This position requires a valid driver’s license, driving record, credit, and criminal background checks. Relocation assistance is available to successful candidates who live more than 40 miles away.?This position is eligible for telework.

Loudoun County Government

About Loudoun County Government

#Loudoun County government has been included in Forbes magazine’s prestigious ranking of 2025 America's Best Large Employers. Loudoun is recognized for its outstanding commitment to fostering environments where employees can thrive based on various factors, which include atmosphere, salary, diversity, working conditions and workplace environment.

We are an organization of individuals who choose to dedicate our talent, education and experience to making a difference. We represent nearly every profession; we are accountants, attorneys, engineers, planners, systems analysts, deputies, firefighters, and more. Together we work as a team to serve the needs and shape the future of our unique and dynamic community.

Our Culture

The primary mission of Loudoun County Government is to deliver high quality services to our community. To that end, the County actively fosters a diverse and collaborative workforce, invests in the professional development and wellness of its employees, recognizes and rewards employee achievements, and promotes leadership at every level of the organization.

Our Community

Loudoun County is a globally competitive county known for a favorable business environment, excellent quality of life, and top notch schools. Located in Northern Virginia, our county is a unique mix of suburban and rural. The eastern region of the County features contemporary suburbs with easy access to Washington, D.C. The western region features quaint towns, picturesque views, horse farms and wineries.

Loudoun County is a proud Virginia Values Veterans (V3) certified organization.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Leesburg, Virginia
Year Founded
1757
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