The University of Iowa Health Care, Department of Pharmaceutical Care, is seeking a full-time Senior Pharmacy Technician to join our ACT Circle Pharmacy team. Provides specialized support to the ACT Circle Pharmacy. Under general supervision of the pharmacist, coordinates and performs the technical activities of the ACTS Pharmacy location. Under general supervision of technician supervisor, carries out activities associated with training and coordination of Pharmacy Technician and Pharmacy Student Technician responsibilities in the assigned areas. Provides functional supervision as required. This pharmacy location performs high-volume central fill and mail dispensing on behalf of all UI Health Care Ambulatory Pharmacies. Additionally, the pharmacy also performs medication adherence packaging services using an automated packaging machine, non-sterile compounding, and home delivery of prescriptions. ACTS has an open-door pharmacy for patients to pick up medications directly from this location.
Position Responsibilities
Coordinates daily technical functions for assigned work areas.
Provides supervision to Pharmacy Technicians and Student Pharmacy Technicians.
Reassigns work areas and duties for Technicians based on workload.
Provides feedback to supervisor regarding performance of technicians.
Coordinates procurement of equipment, inventory, labels or other supplies as needed.
Works on-line performing all required Technician duties.
Assists with interviewing, orienting, training, scheduling and providing work performance feedback.
Assists with interviewing applicants.
Assists the supervisor with coordination of training new staff including documentation of training.
Conducts training and provides remedial training as needed.
Assists in preparing work schedules for Pharmacy Technicians and Student Pharmacy Technicians.
Participates in administering competency assessments, certification and re-certification for performing specific job responsibilities.
Provides performance feedback for both newly hired and existing staff (technicians, students, pharmacists, residents, and externship students).
Provides coverage and completes standard technician duties as needed.
Monitors the completion of area audits.
Monitors performance and maintenance of pharmacy equipment.
Monitors operation of assigned equipment and automation. Performs minor adjustments on equipment or initiates requests for repair or replacement.
Assures equipment maintenance is completed and documented.
Assures that only trained personnel are using equipment in a safe and proper manner.
Assists with computer and cash register database maintenance.
Participates in inventory management.
Coordinates inventory activities for assigned area including cycle counts, monthly inventories and return to stock medication with associated adjudication and void, credit, and rebill requests.
Participates in activities related to medication recalls.
Coordinates adjustment of inventory levels to meet current needs.
Runs reports as requested.
Participates in cash collection and reconciliation activities.
Assures that patient or third-party pricing and billing errors, issues and complaints are resolved. Acts as an advisor for any questions regarding communication with patient.
Coordinates the identification and reconciliation of third-party rejections.
Verification of and balancing of cash register tapes with funds received.
Perform activities involving narcotics and controlled substances, including but not limited to:
Conduct weekly and monthly inventories.
Order replacement supplies.
Audit records associated with dispensing narcotics and controlled substances.
Resolve and report discrepancies on issuance forms.
Operate a company delivery vehicle to transport and deliver prescription medications to patients’ residences, ensuring accurate, timely, and secure handling of all items in accordance with pharmacy policies and regulatory requirements.
Participates in management activities.
Provides assistance with project analysis.
Provides assistance with coordination of new projects.
Conducts meetings to convey information.
Maintains files related to pharmacy operations.
Acts as a positive role model. Communicates with clear, positive verbal and written messages to individuals within the department as well as with patients, the general public and other departments. Fosters teamwork by encouraging and assisting others.
Position includes all responsibilities performed by Certified Pharmacy Technicians in the ACT Circle and Ambulatory Care Pharmacies along with other duties as assigned.
Minimum Eligibility Requirements:
Registered with the Pharmacy Board at the time of hire.
National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Must meet ongoing education requirements and maintain certification.
High school diploma or the equivalent
Experience
Any combination of four years of post-high school experience and/or education in the natural sciences OR
Four years of experience as a pharmacy technician
Desired Qualifications
Ability to perform ratio/proportion equations
Experience with inventory maintenance activities
Experience working in team environment
Experience working in detail-oriented work environment
Knowledge of windows-based computer programs
Experience working in environment requiring accuracy
Experience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment
Hours: 8-hour shifts between 0700-1800, typically 0800 to 1630 M-F. Occasional weekends and/or holidays may be required.
Position and Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu
WE CARE Core Values
Welcoming: We strive for an environment where every voice is heard, emphasize, regular communication, and seek transparency wherever possible.
Excellence: We strive to achieve excellence in all that we do.
Collaboration: We believe teamwork is the best way to work.
Accountability: We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions.
Respect: We honor diversity and recognize the worth and dignity of every person.
Equity: We dedicate ourselves to equity and fairness.
Mission
Changing Medicine. Changing Lives.®
University of Iowa Health Care is changing medicine through:
• Pioneering discovery
• Innovative interprofessional education
• Delivery of superb clinical care
• An extraordinary patient experience in a multi-disciplinary, collaborative, team-based environment
University of Iowa Health Care is changing lives by:
• Preventing and curing disease
• Improving health and well-being
Vision
World Class People: Building on our greatest strength.
World Class Medicine: Creating a new standard of excellence in integrated patient care, research, and education.
For Iowa and the World: Making a difference in quality of life and health for generations.
Recognitions/ Awards
In its 2020 rankings of “Best Employer for Diversity," Forbes ranked UI Health Care No. 47 overall among large employers nationwide and No. 10 in its Healthcare & Social category.
