The Senior Pharmacy Technician provides advanced technical support to pharmacists while ensuring the efficient day-to-day operation of the pharmacy. The role includes medication dispensing, inventory oversight, supervision of junior staff, quality assurance activities, and ensuring compliance with regulatory and organizational standards.

Key Responsibilities

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  Accurately prepare, label, and dispense medications under the supervision of a licensed pharmacist.
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  Review prescriptions for completeness and identify discrepancies before pharmacist verification.
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  Coordinate daily dispensing activities to ensure timely service delivery.
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  Oversee inventory management, including procurement requests, stock reconciliation, expiry monitoring, and storage.
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  Perform regular inventory audits and investigate stock discrepancies.
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  Supervise, mentor, and provide guidance to junior pharmacy technicians and support staff.
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  Ensure adherence to pharmacy policies, standard operating procedures, and regulatory requirements.
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  Assist in implementing quality improvement and medication safety initiatives.
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  Maintain accurate dispensing, inventory, and patient records.
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  Support pharmacists during clinical services, vaccination programs, and health campaigns where applicable.
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  Collaborate with multidisciplinary healthcare professionals to ensure efficient patient care.
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  Participate in staff orientation and on-the-job training for new team members.
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  Identify operational challenges and recommend process improvements to enhance pharmacy efficiency.

Requirements

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  Diploma or recognized qualification in Pharmacy Technician studies.
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  Valid registration or license with the relevant regulatory authority (PCN).
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  Minimum of 3 years' experience as a Pharmacy Technician in a hospital, retail, or community pharmacy.
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  Strong knowledge of pharmaceutical products, dispensing procedures, and medication safety practices.
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  Proven experience in inventory management, stock reconciliation, and pharmacy operations.
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  Experience supervising or mentoring junior staff is an added advantage.
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  Excellent organizational, problem-solving, and time management skills.
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  Demonstrated ability to remain composed, exercise sound judgment, and prioritize tasks effectively in high-pressure environments.
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  Proficiency in pharmacy management systems and Microsoft Office applications.
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  Strong communication skills and the ability to work collaboratively within a multidisciplinary healthcare team.
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  High level of professionalism, integrity, and commitment to patient safety.