Job Description

Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for, their loved ones and as importantly, our dedicated and valued staff.

Senior Personal Assistant (12 months maternity cover)

​​Worcester Head Office/ Hybrid

​​£38,406.55 to £40,415.83 per annum

​​35 Hours​ per week

We’re proudly Investors in People Gold accredited and not‑for‑profit, meaning every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way.

Your role will involve:

• ​​Deliver a high‑quality, proactive personal assistant secretarial service to support the Chief Operating Officer to operate efficiently and effectively
• Manage complex diaries, travel and accommodation, resolving conflicts and prioritising meeting requests across internal and external stakeholders
• Prepare and present clear, concise information to communicate key business messages across a range of platforms, including preparation of board reports and working to strict deadlines
• Build effective relationships with colleagues and partners, communicating with discretion and resolving issues while handling sensitive and confidential information
• Oversee HR processes on behalf of the Chief Operating Officer, including recruitment, payroll administration and accurate record keeping
• Coordinate meetings and take high‑quality minutes, ensuring agendas, materials and actions are produced, tracked and completed
• Organise leadership meetings and large‑scale Group events, managing budgets and end‑to‑end logistics including venues, travel, catering, and on‑the‑day delivery
• Maintain efficient financial systems, ensuring compliance with policies and regulations while managing delegated approval and signatory responsibilities

Your skills required:

• ​​Demonstrate extensive experience providing high‑level personal assistant secretarial support to senior executives
• Bring recent experience in a similar role, with the ability to adapt quickly to changing business needs
• Manage competing priorities effectively, working to tight deadlines in a fast‑paced environment
• Monitor and manage budgets confidently, ensuring financial accuracy and compliance
• Coordinate events of varying scale, delivering well‑organised and engaging experiences
• Produce high‑quality business documentation in approved formats with excellent attention to detail

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling

• Company-paid life insurance

• Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
• Company-funded training

Ready to start an inspiring career journey with us? Apply today and join us in leading the way.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.

• All roles require safeguarding and pre-employment checks.

• Internal candidates should apply via their internal careers account.

• We may close this advert early, so please apply as soon as possible.

Closing date 6 April

Inclusion is one of our core values We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.