1. Employee Advisory & Lifecycle Support

• Support employees and managers across the full employee lifecycle, providing advisory and coaching on HR processes and policies
• Support onboarding activities, including local compliance requirements and employee file management
• Deliver training and development interventions to upskill managers and enhance people management

2. Case Management & Service Delivery

• Manage Tier 2 cases and transactions in ServiceNow and Workday
• Act as the single point of contact and coordinate with Tier 3 SMEs, 3rd party providers, and CoEs
• Maintain clear and professional communication with stakeholders throughout case resolution

3. Compliance, Governance & Knowledge Management

• Ensure adherence to People Services policies, procedures, and regulatory requirements
• Maintain up-to-date and secure documentation (work instructions, process maps, knowledge articles)
• Conduct audits (peer reviews) aligned with the Quality Framework

4. Continuous Improvement & Transformation

• Drive continuous improvement of People Services processes, policies, and service delivery
• Contribute to optimization and automation initiatives
• Identify opportunities to improve employee experience and operational efficiency

5. Stakeholder Collaboration & Capability Building

• Collaborate with HRBPs and cross-functional HR teams (Reward CoE, People Services, etc.)
• Support compensation, benefits, and annual reward cycle activities
• Align global policies with local regulations in partnership with stakeholders
• Build capability by acquiring skills and adapting to new People Services operating models

Your profile:

• Bachelors in human resources, business administration or similar field
• 3-5 years of work experience in a similar role
• HR Process Expertise – Deep Understanding of HR policies, procedures and regulatory & data requirements, with the ability to adapt global policies locally.
• HR Technology – High proficiency in Workday, ServiceNow and HR technology with the ability to leverage tools for enhanced service delivery.
• Stakeholder Management – Skilled in building relationships with the People Services function, HRBPs, managers, and cross-functional teams to align HR initiatives with business needs.
• Project Management – Experienced in managing HR projects, timelines, and objectives, with a focus on change and engagement initiatives.
• Continuous Improvement – Focused on streamlining and optimize HR processes to increase efficiency and enhance the employee experience.

Why Haleon?

The future of everyday health is changing. And we’re the people changing it. In front of us is an incredible opportunity to go beyond what any of us have done before. And make everyday health more achievable, more inclusive and more sustainable. For more and more people. ​

So join us, as we build one of the world’s leading consumer companies. Join us to innovate our category-leading brands. To better understand people’s everyday health needs. To tackle the biggest barriers that stand in their way. To change individual and societal behavior.

In our efforts to further tackle barriers that may be standing in our way, we have implemented what we call a Hybrid Working model, known as Home office. Home office in the country of employment is permitted for all employees whose position allows it. The employee and the manager agree on the circumstances in which working from the office is required and in which the employee can work remotely or specific local arrangements. This helps us with ensuring that we maintain a healthy work-life balance, and give our best to our people.

Join us to work with colleagues who share your restless energy. To explore your interests. To stretch yourself to do the best work of your career. And join us, as together we build a working experience that encourages us all to lead happier, healthier, more productive lives. ​

The way we see it, every day is an opportunity for better. And we’re going all in to realize it.