This role can be based in Birmingham, Bristol, London or Manchester.
Closing Date: Wednesday 15th July 2026
The Senior People & Culture Partner for SMB is a pivotal role at the heart of one of BT Business's most important growth areas. As a trusted advisor to the SMB Leadership Team, you will shape the organisation, workforce and culture needed to deliver exceptional performance today while building the capabilities required for tomorrow. You will play a key role in driving people-led transformation, influencing organisational design, leadership effectiveness and workforce strategy to ensure the business has the right operating model, talent and skills to succeed in a rapidly evolving market. Working at the intersection of people and commercial strategy, you'll help build a future-ready workforce by anticipating emerging capability needs, embedding new ways of working and creating an environment where colleagues can thrive, adapt and perform at their best.
Using deep business insight, organisational data and external trends, you'll position People & Culture as a catalyst for growth, enabling sustainable commercial performance, organisational agility and long-term business success
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.
Your core benefits include:
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
