Senior People and Culture Business Partner
Location: St Helier, Jersey
Department: People and Culture (PC)
Vacancy type: Fixed Term Contract, 12 months
The position
The Senior People and Culture Business Partner (SPCBP) partners with leaders in Channel Islands to deliver a people-forward, data-driven, and values-led People and Culture (PC) agenda that supports business performance and colleague experience. This role provides trusted coaching and practical advice across employee relations, talent management, organisational design, and workforce planning in a regulated environment.
You will use people insights to improve engagement, capability, and retention, while ensuring compliant, consistent delivery of core employee life-cycle activities. You will also collaborate with regional and global PC colleagues to implement CSC-wide initiatives locally.
Your responsibilities
Serve as a trusted advisor to Channel Islands leaders, translating business needs into practical people plans across talent, organisation, and culture.
Provide end-to-end guidance on complex employee relations matters, including investigation support, risk assessment, and outcome planning aligned to CSC values and local requirements.
Use people data and insights (e.g., engagement survey results, attrition, performance, workforce metrics) to identify trends, recommend actions, and track impact.
Lead and/or support workforce planning and organisational design activities, including role clarity, succession planning, and change management for reorganisations.
Oversee delivery and quality of recurring employee life-cycle processes (induction, probation, performance reviews, promotions, compensation review cycles, mobility, recognition, and exit insights).
Partner with leaders to strengthen the talent pipeline through coaching, talent reviews, development planning, and targeted learning interventions.
Support the local rollout of CSC engagement and wellbeing initiatives (including survey action planning) and help leaders embed sustainable improvements.
Maintain current knowledge of Jersey and Guernsey employment legislation and PC best practice; coach leaders on policies, fair process, and consistent decision-making.
Collaborate closely with specialist PC teams (e.g., Talent Acquisition, Reward, L&D, PC Operations) to deliver a seamless colleague experience and meet agreed SLAs.
Required Qualifications
Significant PC generalist/business partnering experience, with demonstrated impact supporting leaders in a fast-paced, professional services or corporate environment.
Strong working knowledge of employee relations best practice and confidence handling sensitive, complex cases with appropriate confidentiality and judgement.
Working knowledge of relevant Jersey and Guernsey employment legislation and the ability to apply it in day-to-day people decisions and risk mitigation.
Experience supporting leaders in a regulated environment (e.g., financial services, fiduciary, legal, or compliance-driven organisations).
Proven capability using PC data/insights to influence decisions and measure outcomes (e.g., engagement, performance, retention, workforce metrics).
Strong consulting, coaching, and stakeholder management skills, with clear written and verbal communication.
Comfortable operating in a matrixed, global organisation and partnering across functions to deliver consistent PC services.
Preferred Qualifications
Bachelor’s degree (or equivalent qualification) in Human Resources, Business Administration, Psychology, or a related field.
Experience with engagement platforms (e.g., Peakon) and HRIS/reporting tools (e.g., Oracle or similar).
Formal training in mediation, investigation practice, or change management.
#LI-EO1
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
CSC is the world’s leading provider of global business administration and compliance solutions, specialized administration services to alternative asset managers across a range of fund strategies, transactions involving capital markets participants in both public and private markets, domain name system management and digital brand and fraud protection, and corporate tax software solutions. We are the trusted partner of choice for more than 90% of the Fortune 500®, more than 90% of the 100 Best Global Brands®, and more than 70% of the PEI 300. Founded in 1899 and headquartered in Wilmington, Delaware, USA, CSC prides itself on being privately held and professionally managed for more than 120 years. CSC has office locations and capabilities in more than 140 jurisdictions across Europe, the Americas, Asia Pacific, and the Middle East. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve. We are the business behind business®.
