Job Description

The Senior Payroll Specialist is responsible for the accurate, timely, and compliant delivery of payroll services across assigned countries or entities. This role ensures end-to-end payroll execution, supports vendor coordination, and maintains adherence to statutory and organizational requirements.

The position also plays a key role in issue resolution, process improvement, and delivering a high standard of internal customer service.

Responsibilities

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  Process end-to-end payroll, including statutory and taxation payments and reporting for countries processed in-house
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  Ensure accurate and timely payroll payments for all supported countries
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  Ensure data from Workday and non-Workday systems is collated and transferred to the Local Country Payroll Vendor (LCPV)
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  Release payroll data and any special instructions to the Local Country Payroll Vendor (LCPV)
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  Receive payroll data from LCPV, review, validate, and confirm results
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  Support payroll system upgrades to ensure alignment with legal and statutory requirements
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  Coordinate with payroll vendors on all matters related to payroll processing and reporting
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  Address employee concerns and queries in a timely and professional manner
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  Maintain and update payroll-related tools (e.g., country payroll manuals, wage type catalogues, process flows, and payroll calendars)
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  Collaborate with internal stakeholders (e.g., Finance, Treasury) to process bank files and finalize payroll
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  Drive and sustain cross-country process improvements and standardization across supported regions

Qualifications

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  Knowledge of payroll processes and procedures for assigned countries
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  Strong analytical skills with the ability to manage multiple tasks and priorities in a dynamic environment
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  Proficient in Microsoft Office (Excel); experience with HRIS/payroll systems (e.g., Workday, SAP) is preferred
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  Strong focus on accuracy, control, and compliance
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  Proactive, with the ability to anticipate and resolve issues
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  Ability to handle sensitive information with a high level of confidentiality
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  Strong interpersonal skills with the ability to build professional relationships across teams
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  High level of process orientation and continuous improvement mindset
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  Above-average communication skills and strong customer service orientation
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  Bachelor's degree in Business, HR, or related discipline required
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  3–5 years of payroll experience, preferably within an HR Shared Services environment
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  Experience handling regional or multi-country payroll is required