Job Description

The Payroll Specialist is responsible for processing and managing employee payroll accurately and on time. This role ensures compliance with company policies and applicable laws while maintaining confidentiality and delivering a high level of service to employees.

Day in the Life of the Senior Payroll Specialist:

• Process bi-weekly/monthly payroll for employees, ensuring accuracy and timeliness.
• Maintain payroll records, including wages, bonuses, commissions, and deductions.
• Review and validate timekeeping data and resolve discrepancies.
• Ensure compliance with federal, state, and local payroll regulations.
• Manage payroll-related taxes, filings, and reporting.
• Coordinate with HR and Accounting on employee changes (new hires, terminations, compensation updates).
• Reconcile payroll accounts and support month-end and year-end close activities.
• Handle employee inquiries related to payroll, taxes, and deductions.
• Support audits by providing payroll documentation and reports.
• Continuously improve payroll processes and controls.

Required Qualifications - About you:

• Bachelor’s degree in Accounting, Finance, HR, or related field (or equivalent experience).
• 5+ years of payroll processing experience.
• Knowledge of payroll systems (e.g., ADP, Workday, Cloudpay, Baker Tilly, Greenfields etc.).
• High attention to detail and accuracy.
• Strong understanding of payroll laws and tax regulations.
• Strong analytical and problem-solving skills.
• Strong communication skills.
• Strong time management skills and ability to meet deadlines.
• Proficiency in Excel and Payroll Reporting Tools.
• Fluency in English.

Highly Preferred:

• Certified Payroll Professional (CPP) designation.
• Experience in multi-state or international payroll.
• Familiarity with SOX controls and compliance (especially relevant in larger organizations).

AI Fluency & Growth Mindset- We welcome candidates who:

• Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making.
• Craft effective prompts to optimize the quality and relevance of AI-generated outputs.
• Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks.
• Leverage AI tools to boost efficiency, creativity, and innovation in their daily work.
• Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact.

Why Join PROS?

PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises.

Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization.

At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally.

Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win.

PROS Core Values

• We are Owners

We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable.

• We are Innovators

We think creatively to find new paths to success – for our people, our customers and our business.

• We Care

We are centered on caring for the people, businesses, and communities we serve.