Standard Bank Group

Senior Payments Administrator (Fixed Term Contract)

Standard Bank Group  •  Douglas, IM (Onsite)  •  3 hours ago
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Job Description

Company Description

Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, MAUs and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

PLEASE NOTE:

  • NOTE: This role does not offer Relocation or Sponsorship. Applicants must be eligible to work in Isle of Man.
  • This role is a 14-month Fixed Term Contract

We're looking for a detail-oriented and proactive Senior Administrator, Payments to join our Operations team. This is an exciting opportunity for an experienced banking professional to play a key role in ensuring the smooth and efficient processing of payments while delivering an outstanding service experience to our clients and stakeholders.

As a Senior Administrator, Payments, you'll support daily payment operations, assist with workflow management, provide technical guidance to colleagues, and help maintain high standards of operational excellence and risk management.

Qualifications

Experience and Qualifications

  • Secondary education (A-Levels or equivalent).
  • Minimum of 3 years' experience within a banking environment.
  • Strong understanding of payment operations and banking processes.
  • Experience handling customer queries and resolving operational issues.
  • Knowledge of risk management, AML and KYC requirements would be advantageous.

Key Outputs

  • Process and validate domestic and international payment transactions accurately and within agreed service levels.
  • Manage inward and outward payment queues, helping to coordinate and prioritise team workloads.
  • Support the investigation and resolution of payment-related queries and reconciliation issues.
  • Deliver exceptional service to both internal and external stakeholders.
  • Identify, investigate and escalate suspicious activity in line with AML and KYC requirements.

Behavioural Competencies:

  • Keen eye for detail
  • Following Procedures
  • Managing Tasks
  • Team Working
  • Meeting Timescales

Technical Competencies:

  • Data Analysis
  • Data Management (Administration)
  • Manual Deal or Trade Processing
  • Product Related Systems (Business Banking)
  • Project Reporting
  • Root Cause Analysis
  • Settlement Systems

Additional Information

Closing Date

22 October 2026

Standard Bank Group

About Standard Bank Group

As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa.

With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner.

As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg , ZA
Year Founded
1862
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