Job Description

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!
| Who we are
We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star:
Inspire trust, build community and enable change.
Payments Canada — where our country connects: Payments Canada — Who we are

| Our culture

With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!
You need to work here if
• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.
Come and join us — where payments meet purpose!

| What we are looking for
The High Value Payment Systems Operations team provides business expertise to ensure the operational excellence of Canada’s clearing and settlement infrastructure, and interfaces with member institutions to develop, maintain and improve the business processes (including rules and standards) supporting operation of the national clearing and settlement systems. The team also manages and coordinates response to payment system emergency incidents, including follow-up reporting, and risk analysis.

| A day in the life
Responsibilities of a Senior Payment Analyst includes but are not limited to:
Business Services and Operations
• Analyze the business needs of members and stakeholders in order to propose solutions to identified problems and identify opportunities for value added services.
• Conduct ongoing Business Operations, Support, and monitoring of the High Value Payment System.
• Oversee timely and accurate follow-up and reporting of all participant and Payments Canada system incidents.
Reporting
• Lead internal Payments Canada team responsible for delivery of the Quarterly Operational Health report and other related reports, including innovating and improving on the depth and quality of the team’s reporting for various internal and external audiences.
Subject Matter Expertise:
• Provide subject matter expertise to internal and external stakeholders for any matters related to Payments Canada payment operations, Bylaws, rules and standards.
• Prepare feasibility studies and business cases to support the approval of projects.
Project and Committee Management
• Manage the work related to the assigned Payments Canada task forces, committees, and working groups, including agenda management and acting as Chair.

| What you need to be successful
• Post-secondary education in a related field.
• Minimum of five (5) years of experience in a business administration, research, policy, or business analysis related position.
• Experience in developing and fostering relationships, both internally and externally.
• Ability to work outside of regular working hours based on operational requirements.
• Ability to participate in on-call rotation.
• Occasional travel may be required.
• Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada.

| You will really stand out with
• ITIL Certification is considered an asset.
• Experience in the financial industry is considered an asset.
• Bilingualism (English and French) is considered an asset.

| Salary range
• Based on qualifications and experience: $88,500 to $147,500.
Please submit your application by June 26, 2026.

| What's in it for you?
• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up (if eligible)
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

| Our Commitment to Fair Hiring
At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements.
It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.

| Our diversity, inclusion and equity commitment
At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.
We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.
We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.