Job Description

Employment Type:

Full time

Shift:

Purpose

Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus.

Note: “patients” refers to patients, clients, residents, participants, customers, members

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership:

Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.

Enable Collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations

Direction & Growth:

Providing advice, guidance & leadership to service area, functional area, RHM & Regions.

Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice.

Oversee Vendor / Contract Labor Management including centralizing strategy & optimizing spend.

Strategic Support & Accountability:

Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.

Responsible for supporting regional efforts to comply with functional area priorities.

Accountable for the selection, evaluation & overall success of the functional leadership teams.

Organization-wide focal point for establishing functional strategies & governance over financials & staffing.

Accountable for communication between service area functional area, RHM & Region leaders.

Operational Delivery:

Responsible for measuring & reporting KPIs / metrics & value delivery.

Providing advice, guidance & leadership for the colleague life cycle.

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression)

• Directly leads the planning, execution, monitoring, and stabilization of the hospital turnaround / best practice program, including financial analysis, cost reduction initiatives, operational redesign, clinical efficiency improvements, and change management.
• Serves as the primary consultant and advisor to the hospital CEO, CFO, and Regional CFO, helping them think through complex problems, prioritize initiatives, evaluate trade-offs, and make data-driven decisions under time pressure.
• Identifies operational, financial, and clinical performance gaps, rapidly assesses root causes, and determines required solutions and support needed from System Office subject matter experts.
• Acts as the key connector between the hospital and System Office SMEs; facilitates timely engagement, coordinates resources, escalates barriers effectively, and ensures solutions are implemented and monitored at the hospital level.
• Collaborates with System Office subject matter experts to document turnaround strategies, best practices, project plans, timelines, KPIs, and implementation roadmaps tailored to the assigned hospital.
• Conducts in-depth financial reviews, develops financial recovery plans, tracks performance against KPIs, and provides regular updates and recommendations to hospital and system leadership.
• Builds and maintains strong, trust-based executive relationships with hospital and regional leadership while navigating complex stakeholder dynamics.
• Coaches and influences hospital executives and department leaders on turnaround principles, performance improvement techniques, and change leadership.
• Works independently and proactively in an ambiguous, rapidly changing environment; anticipates risks and issues, adjusts priorities quickly, and drives momentum without constant supervision.
• Monitors progress against turnaround milestones, identifies deviations early, implements corrective actions, and ensures sustainable results post-stabilization.
• Develops a culture of continuous process improvement as a standard business capability and practice. Demonstrates how process improvement will decrease cost, increase productivity and enhance process effectiveness.
• May also directly manage projects not directly related to turnaround work.
• Must be able to travel a minimum of 25% to the hospital turnaround sites

Minimum Qualifications

• Bachelor's degree in healthcare, finance, business administration or a related field.
• A minimum of seven (7) years of relevant process and people leadership, or an equivalent combination of education and experience.
• 3–5 years of direct, hands-on experience leading financial and operational turnarounds at acute care hospitals.
• Demonstrated experience successfully leading turnaround or performance improvement initiatives in both hospital and medical group settings required.
• Consulting experience (internal or external healthcare consulting) strongly preferred.
• Proven strong financial acumen, including experience with budgeting, financial modeling, revenue cycle management, cost containment, and variance analysis in healthcare environments.
• Demonstrated ability to build and maintain effective executive-level relationships with CEOs, CFOs, and other senior leaders.
• Experience coaching and influencing senior executives and cross-functional teams
• Excellent project management, problem-solving, prioritization, and rapid decision-making skills in high-pressure, ambiguous situations.
• Strong analytical skills with the ability to translate complex data into clear, actionable recommendations for executives.
• Proficient in Microsoft Office Suite (especially Excel, PowerPoint, Teams, and Word), Visio.
• Ability to work independently, be proactive, manage multiple priorities, and travel as needed to the assigned hospital(s).
• Personal presence characterized by honesty, integrity, caring, and the ability to inspire confidence and collaboration.

• Proven knowledge and ability to successfully manage projects within a highly complex organizational structure and with limited direction. Demonstrated experience in change management, process improvement methodologies and/or executive coaching.
• Strong interpersonal, consultative and relationship building skills in order to initiate and develop productive working partnerships with all levels of management/leadership and staff along with effective vendor interface/management experience.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Pay Range- $120,446- $198,736

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.