Job Description

WHO WE ARE 🌍

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE'RE LOOKING FOR 🌟

We are looking for a Senior Partner Development Manager to own and scale Manychat’s most important external relationship — Meta.

In this role, you will act as the “GM” of the Meta partnership — the primary external point of contact and the internal quarterback ensuring we deliver on shared goals across Instagram, WhatsApp, Messenger, and emerging Meta surfaces.

This role requires a highly strategic operator who understands Meta’s ecosystem deeply, can navigate complex stakeholder environments, and can translate partnership opportunities into tangible product and business outcomes.

WHAT YOU'LL DO 🚀

• Own the strategic Meta relationship across all platforms and product surfaces
• Build relationships across all levels of Meta — from working-level partnerships & product teams to senior stakeholders in Partnerships, GTM, Product, and Creator.
• Develop and drive a multi-year partnership framework: joint roadmaps, co-investment, co-marketing programs, and shared success metrics
• Negotiate commercial terms for partnership incentive programs
• Identify and unlock new product opportunities across Meta's evolving platform ecosystem
• Coordinate cross-functionally with Product, Engineering, Marketing, and Operations to ensure partnership commitments are delivered
• Monitor platform changes, policy shifts, and competitive dynamics to proactively manage risk and surface opportunities

WHAT YOU'LL BRING 💥

• 10+ years in strategic partnerships or business development, with direct experience working with or within Meta/Facebook
• Deep understanding of Meta's organization, platform ecosystem, and how partnership decisions get made
• Track record of managing complex, multi-stakeholder platform relationships at both executive and operational levels
• Strong commercial acumen — experience structuring deals, negotiating co-investment, and managing partner economics
• Familiarity with the creator economy, social commerce, messaging, or marketing automation
• Ability to work cross-functionally and influence without authority across Product, Engineering, and Marketing teams
• Strong strategic thinking and data-driven decision making skills
• Excellent communication skills — comfortable presenting to C-level audiences internally and externally
• Willingness to travel for partnership summits, events, and relationship-building

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

• 📚 Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
• 💙 Comprehensive medical, dental, and vision coverage for you and your dependents.
• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
• 🍽️ In-office perks, including free meals and snacks.
• 🤝 Company-funded sport activities, annual offsites and team-building events.

Visa sponsorship for this role is currently not available.

For New York City-based hires only: Compensation Range: $197,000-$236,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, colour, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

With my application, I accept the Manychat Privacy Policy