Job Description
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Senior Operation Project Manager Team Lead
Location: UK/EMEA/AMAS/APAC - homebased
Application closing date: 16th November 2026
About the role
The Operation Project Managers’ team is looking for Senior Operation Project Manager Team Lead who will manage all aspects of project management and support the Head of OPM Team in management of key activities. The role will manage Project Managers at various levels and all their activities, leading best practice in project management and working closely with cross functional Leaders in Regulatory Services.
Responsibilities:
- Accountable for managing Project Managers at various levels as part of Operations Project Management Team.
- Together with Head of OPM Team, accountable for ensuring that all projects are appropriately planned, closely monitored by OPMs, corrective actions decided and applied to minimise any slippage, issues managed on regular bases and project plans delivered on-target and in-line with regulatory timelines
- Together with Head of OPM Team, accountable for ensuring that project plans deliver to stipulated Service Level Targets and regulatory timelines
- Responsible for accurate revenue forecasting both short-term (in quarter) and long term (annual and multi year)
- Responsible for, via effective project management of portfolio of services, achieving set revenue targets
- Responsible for overseeing full services portfolio delivery to set timeline targets
- Accountable for addressing any potential risks to portfolio of services delivery via effective leadership and collaboration
- Responsible for designing and implementing effective risk and issues management processes and application of these by all OPMs
- Accountable for ensuring that status reports issues by OPMs are accurate and timely
- Proactive leadership in designing all project management processes and documentation to ensure on-target delivery
- Leadership with key clients and overseeing planning of projects for key clients. Attendance at client meetings when required.
- Provision of line management duties for all assigned members of OPM Team
- Accountable for monitoring on-target delivery and working closely with Head of OPM Team to address any emerging issues
- Responsible for ensuring consistent approach in project management across OPM Team
- Leader of ‘champions’ of OPMs for key technology teams’ stakeholders, ensuring that there is synergy
- Periodic assessment of all project plans to ensure completeness and periodic monitoring of all projects
- Periodic assessment of all project status reports and ensuring that project delivery status is closely managed
- Leadership and deputising for Head of OPM Team in internal and external meetings and being accountable for project management
- Effective allocation and management of OPM Team resource using agile approach; to ensure that all key projects across technology teams are managed
- Working closely with Head of OPM Team to oversee all assigned projects– proposing and implementing corrective action plans where required
- Working closely with RS Leaders, OPM Team and key stakeholders to create and continuously review – long term work projection model
- Responsible for working closely with OPMs in raising and addressing any escalations
- Work closely with Commercial team to understand projects pipeline. Translating this knowledge to OPMs in anticipation of projects handover.
- Via close working with Head of OPM Team act as Product Owner of all documents and systems used for project planning, delivery and status reporting
- Act as one of the key roles in handover of projects from Commercial team to Operations Project Management team
- When required, act as deputy to Head of OPM Team in all project management matters
- Continually review the performance of all individuals within this area, identifying, developing and retaining key talent and addressing under performance as required
- To act as coach and mentor for OPMs, reviewing training needs and identify skills development requirements as needed. Development and implementation of training plans.
- Build strong, collaborative relationships with all key internal and external stakeholders.
- Utilise extensive experience of project management to ensure best performance by OPM Team
- Develop deep understanding of the complexity of the business and its individual business areas
- Proactively lead solving problem initiatives as required
- Build an in-depth understanding of client business needs and drivers
- Any other duties which can reasonably be expected within the scope of this role
To be successful in the role, you will need to:
- Have experience working as Project Management Team Lead/Senior Manager
- Demonstrable experience of independently leading key initiatives and delivering results
- Experience working in Regulatory Services and/or Medical Devices industries
- At least 3-year experience of project management in fast-paced environment at senior level
- Excellent stakeholder management and communication skills
- Excellent planning and organisation skills
- Excellent customer service experience
- Evidence of consisted high performance in previous roles
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of other benefits depending on the country you are based in.
UK: The salary for this position can range from £58,000 to £78,000 annually.
US: The salary for this position can range from $110.250 to $147.000 annually.
This is a remote position that can be based anywhere in the world. As compensation varies by country and local market conditions, salary details will be discussed with candidates prior to the interview stage.
Actual compensation is based on various factors, including but not limited to, the candidate’s competencies, level of experience, education, location, divisional budget, and internal peer compensation comparisons.
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About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
