Job Description

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As a Senior Operations Specialist – Marketplace (France) based in Paris, you’ll strengthen the profitability and health of Bolt’s French marketplace by guiding pricing decisions for all French cities, running the market sizing & planning rhythm that guides targets and forecasts, and ensuring pricing & payouts remain compliant. Your work will directly influence marketplace performance, pricing/payouts compliance, and the quality of decision-making across France.

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Main Responsibilities:

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• <point>Play a key role in shaping the monthly business rhythm for the city portfolio (forecasting, budgeting, variance vs target, MBR, quarterly reviews), own market sizing as a strategic decision tool, and turn performance insights into clear narratives and concrete actions with local P&L owners.</point>
• <point>Take full ownership of pricing decisions for long-tail cities, using data to define clear rationale and measurable impact. Partner closely with Product and Analytics to ensure pricing logic translates into tangible operational results.</point>
• <point>Lead recurring pricing and payout audits, proactively identify risks, and partner with Billing, Marketplace, and Compliance teams to ensure accurate payments and full regulatory adherence.</point>
• <point>Turn complex data into clear narratives and recommendations that influence decisions and execution.</point>
• <point>Establish repeatable processes to capture competitor insights and publish focused deep-dives that influence pricing and marketplace strategy.</point>
• <point>Regularly engage (~2 days/month) with drivers, fleet partners, and hubs to keep decisions rooted in real marketplace dynamics, challenge assumptions, and convert field insights into measurable improvements in pricing, competitive positioning, and compliance execution.</point>
• <point>Help bring new cities to life by providing analytical and operational support during launch and early ramp, ensuring strong foundations and a smooth handover to local P&L owners.</point>

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Requirements:

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• <point>Analytical and strategic thinking- you’re comfortable owning decisions from messy inputs and turning analysis into action</point>
• <point>You have 3–6 years of experience in marketplace operations, strategy, business analytics, consulting, or similar.</point>
• <point>Professional fluency in both French and English.</point>
• <point>You are fluent in SQL and comfortable with spreadsheets/BI; you enjoy building lightweight automation to scale insights. Python is a plus</point>
• <point>Stakeholder-ready: you can align local P&L owners, central analytics, Product, Billing, Legal/Compliance, and Public Policy.</point>
• <point>Process & compliance mindset; attentive to details in pricing, payouts, and audit trails.</point>
• <point> Strong ownership and accountability: You hold a high bar for decision quality, ensure transparency and rigor in how decisions are made, and follow through to operational execution.</point>

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