Oishii

Senior Operations Manager, Omnichannel

Oishii  •  $110k - $120k/yr  •  Jersey City, NJ (Onsite)  •  1 month ago
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Job Description

Job DetailsLevel: ExperiencedJob Location: Oishii Farm Corporation 101 - Jersey City, NJ 07305Position Type: Full TimeSalary Range: $110,000.00 - $120,000.00 SalaryTravel Percentage: Up to 25%Job Shift: DayJob Category: CommercialWe produce the world’s BEST strawberries & our Commercial Go-to-Market team is a major reason why!
As the Senior Manager of Logistics, Alternative Channels, you will own the operational backbone of Oishii’s alternative sales channels, including eCommerce, specialty partnerships, and emerging distribution models. This role is critical to scaling our business efficiently and sustainably, ensuring our premium refrigerated product reaches customers with the quality and care that defines Oishii.
You will lead logistics strategy and execution across third-party logistics providers (3PLs), warehouse setup, systems integration, and customer reship support. This is a highly cross-functional role requiring deep ownership, comfort in ambiguity, and a true startup mindset.
What you’ll be responsible for:
Startup Ownership
Operate with a high degree of autonomy and accountability; this role requires building processes where none exist.
Anticipate challenges, identify gaps, and proactively drive solutions in a fast-moving environment.
Curiosity and excitement about figuring out new things like packaging development.
​​​​Systems & Integration
Partner with internal teams and external vendors to integrate eCommerce platforms with Warehouse Management Systems (WMS) and ERP tools.
Own logistics-related workflows within ERP systems to support inventory accuracy, order flow, and financial reporting.
Identify and implement process improvements to support scalability as alternative channels grow.
Logistics & Fulfillment Alternative Channels
Own day-to-day logistics operations for alternative sales channels, including eCommerce fulfillment and external partnerships.
Manage and optimize relationships with third-party logistics providers (3PLs), with strong preference for experience handling refrigerated or perishable products.
Lead the setup and scaling of external pick-and-pack warehouse operations, including SOP development and performance metrics.
Ensure on-time, in-full delivery while maintaining Oishii’s high standards for product quality and cold-chain integrity.
Customer Experience & Relationships
Support customer experience needs related to shipping issues, reships, and order exceptions.
Work closely with CX teams to resolve logistics-driven customer issues quickly and effectively.​​​​​​​
QualificationsWho will love this job: Individuals who identify with our Core Values and exhibit skills within those values will thrive at Oishii.
One Team, One Fight!
Ability to quickly shift priorities to meet deadlines and effectively communicate, both verbally and in writing, clearly, concisely and with purpose at various levels of the organization.
Ability to work cross functionally at all levels including across locations, and collaborate with a focus on supporting & understanding the evolving business needs of a startup environment.
Ability to lead through others and develop teams with a diverse level of experience to succeed.
Focus
Ability to remove obstacles in order to prioritize which could include problem solving, working through ambiguity and using fact based or sound judgment in the absence of process or policy. We are building it, but need to manage through the process with good judgment and a bias for action.
Ability to synthesize information quickly to aid in the troubleshooting process.
GSD (Get Sh** Done!)
Possessing an entrepreneurial mindset with the tenacity to develop ideas, process, and policy and implement them rapidly.
Capable of prioritizing tasks and  considering the resources available when doing so.
A bias for action! Ability to hold yourself accountable and take ownership of driving results that impact company outcomes.
Track record of effectively handling complex employee relations issues, and addressing sensitive information and difficult situations with tact, discretion, and confidentiality.
What we look for in a Senior Manager of Logistics, Alternative Channels:
Bachelor's degree in Business, Supply Chain, or related field.
8+ years of progressive experience in logistics, fulfillment, or supply chain management.
Proven experience working with 3PLs, ideally in refrigerated or perishable goods.
Experience setting up and managing external warehouses and pick-and-pack operations.
Strong familiarity with eCommerce platforms, warehouse integrations, and ERP systems.
Hands-on, ownership-driven approach with willingness to work across all operational levels.
Flexibility to work weekends based on business needs.
Location & Travel:
Primary office: Jersey City, NJ (onsite daily)
Regular travel to Phillipsburg, NJ location (approximately 2x a month)
Regional and national travel with channel partners and suppliers (20-25% annually, heaviest during summer months)
Perks at Oishii:
Compensation: $120,000-$130,000 base salary plus equity
Medical, Dental, Vision Insurance
401(k) Retirement Plan (Roth & Traditional)
EAP Access
100% Employer Paid Life Insurance & Long Term Disability Insurance
Paid Parental leave, Paid Time Off & Paid Sick Time
Paid Training & 7 Paid Holidays
Oishii

About Oishii

At Oishii, we grow the best fruit in the world by deploying ground-breaking vertical farming technology that pushes the boundaries of agriculture. We’re the first in the world to grow fruit in an indoor vertical farm at commercial scale. We started with strawberries, which we debuted at Chef’s Table at Brooklyn Fare, the three star Michelin restaurant considered by critics to be among the best in the world. Since then, we have supplied our strawberries to food-loving consumers, world-class restaurants, and specialty retailers across NYC. Our proprietary technology, developed through years of intensive research in Japan and the US, enables us to grow the very best produce year-round, at the same high level of quality, all without using any pesticides. We have rapidly expanded our farm facilities and assembled a world-class team with backgrounds spanning vertical farming, industrial automation, farm operations, and data analysis. Oishii has been profiled in Eater, NPR, Time, and Fortune. If you’re interested in building the farm of the future with us, we look forward to hearing from you!

Industry
Agriculture & Forestry
Company Size
201-500 employees
Headquarters
Jersey City, NJ
Year Founded
2016
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