We are seeking a strong operational leader who is looking to take the next step in their career.
This hands-on role combines leadership of key NSW client portfolios with national oversight responsibilities across our broader operations team. This opportunity is ideally suited to an experienced State or Regional Manager seeking greater scope, accountability, and influence within a growing organisation.
You will work closely with the senior leadership team, taking ownership of service delivery, client satisfaction, and operational performance. This is a practical, visible, and impact-driven role.
NSW Client Delivery & Satisfaction
Direct operational accountability for key NSW accounts.
Build strong, trusted client relationships.
Drive measurable client satisfaction outcomes as a core performance metric.
Ensure KPIs, compliance, and service standards are consistently met.
Resolve operational issues quickly and proactively.
National Operational Oversight
Lead and guide operational teams across regions.
Support consistency in rostering, compliance, and reporting standards.
Work with State Managers to improve performance outcomes.
Support mobilisation of new contracts and transitions.
Commercial & Workforce Performance
Monitor labour efficiency and control costs across portfolios.
Identify opportunities to improve margin through operational discipline.
Support tender submissions and pricing assumptions.
Drive accountability across the leadership team.
Operationalising Strategy
Translate the company’s strategic direction into practical operational action.
Embed consistent standards, processes, and expectations across regions.
Support continuous improvement initiatives that enhance performance and client experience.
Leadership & Culture
Coach and develop frontline operational leaders.
Strengthen accountability and performance standards.
Foster a positive, disciplined, and safety-focused culture.
5+ years operational leadership experience in security or contract services.
Experience managing multiple sites or portfolios.
Strong understanding of rostering, labour cost control, and compliance.
Confidence engaging directly with clients.
Practical, solutions-focused leadership style.
Comfortable being visible, present, and hands-on
This role is perfect for a current State or Regional Operations Manager ready to broaden their scope and step into a national-facing leadership position.
You will play a pivotal role in shaping national operations within a growing, values driven organisation. This is your opportunity to lead talented teams, deliver meaningful change and make a tangible impact on our business and client outcomes.
If this sounds like the next career move for you, we would love to hear from you!
CONSTANT is an Equal Opportunity Employer
We value empathy, inclusion, and cultural diversity and encourage applications from all backgrounds.
Master Licences:
NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785
Constant, a wholly owned Australian company, was established in 2003 providing peace of mind for our clients to get on with what is important for them, by securing their valuable assets, property and people.
Head quartered in Sydney, our security operations is supported by 8 regional offices located across all states and territories in Australia. Making Constant a true national provider, with unparalleled experience, company strengths and capabilities across diverse market segments which includes Student Accommodation, Commercial Office, industrial, Retail, Shopping Centres, Data Centres, Hotels and Resorts, Government and Arts, Entertainment and Recreation.
Constant's experience and capabilities is a testament to our ability to provide a wide range of security services.
Our Vision
Constant's vision is to enable organisations and people to get on with what’s most important.
Our Mission
Our mission is to safeguard organisations and their stakeholders through customised security solutions, which is supported by our incredible people and innovative technology.
Our Values – “ Constant is a community that innovatively and collaboratively delivers excellence with integrity”
ACT LIC: 17502525 | NSW LIC: 000103752 | QLD LIC: 4201411 | SA LIC: ISL 286519 | TAS LIC: 21785 | VIC LIC: 945-729-90S | WA LIC: SA/CA57652
