Job Description

Full-time | Senior Operations Leadership Role (24/7 Shift-Based).

• Lead day-to-day operations at a highly regulated sterilisation facility
• Drive team performance, capability and operational efficiency
• Act as a key 2IC supporting site leadership and continuity.

About Us

Steritech is the leading and trusted contract sterilisation and decontamination processor in the Asia-Pacific region, and one of the largest worldwide. We are a customer and employee focused business that provides clients with unique opportunities to open their business to new markets through innovative, technically advanced solutions.

This is a senior operational role supporting site leadership and reporting to the Operations Manager.

As Senior Operations Coordinator, you are accountable for coordinating the day-to-day operational activities of the site, ensuring customer requirements, safety standards and business targets are consistently achieved. You will play a key role in workforce planning, team capability, and operational execution, while acting as second-in-charge (2IC) to the Operations Manager as required.

This role operates within a 24/7 shift-based environment, working a structured roster averaging 42 hours per week (7 x 12-hour Day shifts per fortnight). During Off Peak Season (April-September) hours may be more aligned to M-F working. You will lead day and night shift teams as required, ensuring consistent operational performance and leadership presence across all hours of operation

What You’ll Be Doing:

This role is hands-on and leadership focused. You will:

• Coordinate daily site operations including scheduling, workflow management and product processing
• Lead workforce planning activities including rostering, shift allocation and leave management
• Provide day-to-day leadership, direction and support to operational teams
• Build team capability through training, coaching and development
• Support recruitment, onboarding and performance management processes
• Monitor and manage production schedules, ensuring clear communication with customers and internal stakeholders
• Identify, escalate and resolve operational issues, including plant and equipment challenges
• Drive operational efficiency, continuous improvement and service delivery outcomes
• Ensure compliance with safety, quality and regulatory requirements at all times
• Oversee site housekeeping, maintenance coordination and facility standards
• Act as 2IC to the Operations Manager, providing leadership support and operational continuity as required

You will be a key link between frontline operations and site leadership, ensuring smooth execution and a high-performing team environment across a continuous 24/7 operation.

Key Requirements - About You

You are an experienced operations professional who thrives in a fast-paced, highly regulated environment and enjoys leading teams to deliver strong outcomes. You bring:

• Experience in a manufacturing, logistics, healthcare or other highly regulated operational environment
• Demonstrated experience in leading or supervising operational teams
• Strong capability in workforce planning, rostering and managing operational priorities
• Experience working within shift-based or 24/7 operational environments (highly regarded)
• Experience supporting training, onboarding and performance management processes
• Strong problem-solving and decision-making skills in dynamic environments
• Excellent communication and stakeholder engagement skills
• A proactive, hands-on approach with the ability to balance operational and people priorities
• A strong commitment to safety, quality and continuous improvement

Experience in sterilisation, irradiation processing or medical/cleanroom environments will be highly regarded.

Application Requirements

1. Steritech ONLY accepts applications from all people with the right to live and work in Australia.
2. Please include a covering letter addressed to the Hiring Manager.
3. Preferred candidates will need to provide professional referees to provide working references.
4. Successful candidates will be required to undergo a Pre-employment Medical check and National Police check.

Why Join Us?

• A key operational leadership role with real impact on site performance
• Structured roster providing predictability and work-life balance across a 24/7 operation
• Opportunity to develop leadership capability and act as 2IC
• Exposure to a highly regulated, technically advanced environment
• Supportive team and strong operational framework
• A role within a growing, industry-leading organisation

Diversity Equality and Inclusion Declaration

Steritech is dedicated to building a diverse, inclusive and authentic workplace. We are committed to a culture of diversity and inclusion that embraces and celebrates the differences and similarities within our people. Steritech welcomes and encourages applicants from all backgrounds, and all suitable candidates will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.