Job Description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers.

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Currently, we are looking for:

Senior Operations Business Analyst (2nd shift)

Your Opportunity, Your Team

As a Senior Operations Business Analyst, you will play a key role in driving data-driven decisions across our operations and supply chain functions. You will work on complex, enterprise-level challenges, applying advanced analytics, modeling, and business insights to improve forecasting, inventory management, and operational performance.

In this role, you will collaborate with cross-functional stakeholders and senior leadership to define strategies, develop analytical tools, and deliver impactful insights that influence key business outcomes. You will also mentor other analysts and contribute to building a strong analytics capability within the organization.

Where You'll Work

This role is hybrid and will require you to be onsite from 3 to 5 times per month in our office on Wielicka 30 in Kraków (onsite days are predetermined and standard across the company).

What You'll Do

• Develop advanced analytical models, including machine learning solutions, to optimize forecasting, inventory placement, and supply chain flows.

• Design and automate predictive and prescriptive reports (daily, weekly, monthly) to support business decision-making.

• Analyze large, complex datasets and translate findings into actionable insights for business leaders.

• Partner with cross-functional teams to identify opportunities to improve efficiency, quality, and operational performance.

• Lead strategic initiatives across multiple business areas, integrating processes, technologies, and stakeholder needs.

• Support senior leadership by preparing executive-level presentations and facilitating business reviews.

• Mentor and coach junior analysts, sharing best practices and analytical expertise.

• Assess risks, identify improvement opportunities, and recommend innovative solutions to complex business challenges.

What You'll Bring

• Ability to work on 2nd shift: covering US working hours (start around 1 pm)

• Very good English language

• 5+ years of experience in business analysis, operations, or supply chain analytics.

• Advanced skills in SQL and strong experience with data modeling.

• Hands-on experience with programming languages such as Python, R, or similar.

• Strong knowledge of supply chain and operations concepts.

• Experience building optimization models and solving complex business problems.

• Proficiency in analytical tools such as Excel, SQL, BigQuery, SAS, or VBA.

• Excellent communication skills, with the ability to present insights to senior stakeholders.

• Strong problem-solving mindset and ability to work independently on complex initiatives.

Nice to have:

• Experience with machine learning models in operations or supply chain.

• Experience working in large, global organizations.

What We Offer

• Hybrid work model combining office & remote work

• Private medical care

• Life insurance

• Access to the MyBenefit platform (Multisport included)

• Eye-care reimbursement

• Company performance-related bonus

• Referral program with a financial bonus

• 1 extra day of annual leave for company-driven initiatives

• Mental health support line for you and your relatives

• Attractively located office with free parking space for employees

Whistleblower Protection Act

Posiadamy procedurę zgłoszeń wewnętrznych, która umożliwia dokonywanie zgłoszeń o naruszeniu prawa w ramach zakresu wskazanego w ustawie o ochronie sygnalistów. Zgłoszeń można dokonywać korzystając z dedykowanego kanału dostępnego pod adresem: https://liberty.tnwreports.com/

We have an internal reporting procedure that allows for reporting of violations of law within the scope indicated in the Whistleblower Protection Act. Reports can be made using a dedicated channel available at https://liberty.tnwreports.com/

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.