Klook

Senior Operations Associate, Japan Merchant Success

Klook  •  Japan (Onsite)  •  58 minutes ago
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Job Description

This role is responsible for supporting the full spectrum of supply operations and merchant services to ensure efficient workflows and high-quality administrative support. The ideal candidate will handle merchant inquiries, product onboarding, backend configurations, and operational content management, while also driving initiatives to improve merchant satisfaction and enable business growth.

What You’ll Do

Supply Operations

  • Assist in onboarding new products and configuring backend systems to ensure smooth operations and a seamless user experience.
  • Support the creation, formatting, and management of operational content across platforms (no creative writing required).
  • Operate various internal and external tools to perform day-to-day tasks—fast learners are highly valued.
  • Participate in project-based assignments to support business growth and operational improvement.
Klook

About Klook

Klook is a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler. Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination. We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Singapore, SG
Year Founded
2014
Website
klook.com
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