Water Corporation

Senior Operations Assistant

Water Corporation  •  Onsite  •  23 hours ago
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Job Description

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

About the role

We have a permanent opportunity for a Senior Operations Assistant based in Esperance

This role is ideal for an experienced and motivated administration professional looking to make a meaningful impact.

You will be a key member of a small leadership team, supporting a multidisciplinary workforce across the South Coastal District in the Great Southern Region.

Together, the team delivers essential water and wastewater services to the community.

By building strong relationships with internal stakeholders and central business teams, you will help ensure smooth day-to-day operations while meeting both customer and organisational needs.

If you’re looking for a role where your contribution truly matters and you can make a difference locally, this is it.

Real benefits that matter

  • Real flexibility with options such as 9-day fortnight (RDO), flexible work hours
  • Two well-being days each year to do whatever you need to do to feel good
  • Access to long service leave pro rata after 3 years of service
  • Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
  • Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
  • Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

Discover more benefits we offer to support the unique and individual ways our employees live.

Key Responsibilities

Safety First

  • Adhere to all workplace health and safety policies and procedures
  • Identify, report, and help mitigate hazards

Procurement & Inventory

  • Procure goods and services via E-Procurement systems
  • Manage goods receipting and minor depot contracts
  • Monitor and maintain district store inventory, including stocktakes and audits
  • Prepare replenishment packs for mobile stores

Planning & Operational Support

  • Provide short-term operational support during peak periods (e.g. dispatch, call handling)
  • Participate in planning meetings and maintain action registers

Reporting & Compliance

  • Prepare daily performance and KPI trend reports
  • Ensure compliance with internal processes and customer charter standards

Systems & IT Support

  • Provide first-level support across systems including SAP, Fieldworks, Grange, Lite Spatial, Site Safe, and NetMaps
  • Create and update work orders as required

Financial Administration

  • Assist with accurate and timely invoice processing and cost allocation
  • Process ad hoc payments where required

Customer Service

  • Respond to customer and operational enquiries via phone and direct appropriately

Skills & Experience

Proven experience delivering high-quality business and customer support

Strong background across a broad range of administrative functions

Advanced computer skills, including Microsoft Office and SAP (or similar ERP systems)

Sound understanding of operations and customer service within a utilities environment

Current Driver’s Licence

Forklift (High Risk) Licence, or willingness to obtain

Why Join Us?

This is a role where you’ll be at the heart of operations—supporting essential services and contributing to your local community every day. You’ll be part of a collaborative team where your work is valued and visible.

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.

Applications close 3rd June 2026

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website

Water Corporation

About Water Corporation

We’re the principal supplier of water, wastewater and drainage services in Western Australia to hundreds of thousands of homes, businesses and farms, as well as providing bulk water to farms for irrigation.

Our services, projects and activities span over 2.6 million square kilometres. We have regional offices in Perth, Bunbury, Albany, Karratha, Geraldton, Northam and Kalgoorlie which allow our employees to provide a high level of professional expertise to customers.

We have over 3,500 employees and manage an asset base of over $37 billion in water supply, wastewater, drainage infrastructure and bulk water for irrigation.

We’re owned by the Western Australian Government and are accountable to our sole shareholder, the Minister for Water, for delivery of our services in a commercial manner. Most of our surplus is returned to the government as a dividend to contribute to the development of the state, with the remainder reinvested in capital works.

Water Corporation was created in January 1996, in a restructure of the water industry in Western Australia. The Water Authority in turn had been created in 1985 through a merger of the former Metropolitan Water Authority, which operated in Perth, the state capital, and the water and wastewater operations of the former WA Public Works Department. We’re the seventh successive agency to deal with these services in Perth, Western Australia.

We're evolving...

Living on the world’s driest continent, the biggest challenge we face is reducing the impact of climate change.

It’s never been more important to work collaboratively with government, industry, and the community, to secure our water future and take care of our home state.

To support these efforts, our vision focuses on our operations having the lowest possible environmental impact, are safe for all, and are delivered at the lowest total cost.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
Leederville, AU
Year Founded
Unknown
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