This role is a full-time opportunity to join Local Peoples team permanently, with your first project supporting Services Australia in delivering enterprise-scale customer communication solutions. You will contribute to the design, development, and support of critical correspondence platforms that enable secure, accessible, and high-quality communications for millions of Australians.
You will play a key role in delivering robust document generation solutions across print and digital channels, supporting business operations and legislative requirements within a large and complex government environment.
You will work within a multidisciplinary delivery team to design and implement OpenText Exstream/StreamServe solutions that support enterprise correspondence and communication services.
Operating in an Agile environment, you will collaborate with developers, business analysts, and stakeholders to deliver scalable, high-quality document solutions. The role includes an initial onsite period (first 6 weeks full-time), followed by a hybrid working arrangement (minimum 3 days onsite per week). Canberra is preferred, with Melbourne, Brisbane, and Adelaide considered.
Design, develop, configure, and maintain correspondence solutions using OpenText Exstream/StreamServe
Translate business and legislative requirements into structured document and template designs
Develop reusable components, scripts, and business rules
Integrate document solutions with enterprise systems and output services
Troubleshoot and resolve production issues related to data, formatting, and performance
Support testing activities including unit, system, and user acceptance testing
Contribute to release planning, deployment, and post-release reviews
Maintain technical documentation and design artefacts
Ensure compliance with security, privacy, and accessibility requirements
Collaborate with internal teams and stakeholders to deliver high-quality outcomes
3–5+ years’ experience working with OpenText Exstream and/or StreamServe.
Strong experience in document generation, template design, and variable data printing.
Proven experience working with complex, data-driven document structures (e.g. section-based tables).
Experience with data mapping across XML, JSON, delimited, and columnar file formats.
Proficiency in one or more programming languages such as Java, .NET, JCL, Compuset, or M204 User Language.
Experience working within large-scale enterprise or government environments.
Strong understanding of the software development lifecycle (SDLC)
Demonstrated experience delivering OpenText Exstream/StreamServe solutions in complex environments.
Ability to design and implement scalable document and correspondence solutions.
Strong problem-solving skills, particularly in troubleshooting data and formatting issues.
Experience working across development, testing, and release cycles.
Strong communication skills with both technical and non-technical stakeholders.
Ability to work effectively within Agile delivery teams
Experience with systems integration and enterprise platforms
Exposure to release and deployment processes and tools
Experience in highly regulated or government environments
Knowledge of configuration management practices
Must be an Australian Citizen
Must be able to obtain and maintain Negative Vetting Level 1 (NV1) clearance
Canberra preferred; Melbourne, Brisbane, or Adelaide considered
Initial 6 weeks full-time onsite
Hybrid working arrangement (minimum 3 days onsite per week)
Must be able to attend the office within a reasonable distance if required
Who are Local Peoples?
Local Peoples is a strategic research and design studio based in Melbourne and Canberra.
Our mission is to design healthy, resilient and resourceful communities. We are proud to be a certified B-Corporation with a strong focus on our social, environmental and economic impact.
We work across brand and digital design, place and experience design,, content and community engagement. Our key partners include state and local government, social enterprises, universities and large commercial organisations. All are experiencing complex challenges right now and we believe that design research, thinking and delivery can help to solve these challenges and make positive change for people and the planet.
We produce www.mattersjournal.com, a publication and community of 100K+, which focuses on design-led social innovation and impact.
Why join Local Peoples?
Representative and inclusive - we are dedicated to building an inclusive and accessible workplace for people from diverse backgrounds
Impact driven - work towards achieving real impact for people and the environment
Fantastic culture - driven by a welcoming, supportive and collaborative team environment
Professional support for design excellence- benefit from being a part of one of Australia’s fastest growing design and delivery communities
Flexible working arrangements - including the ability to work remotely
Market rate salaries - attractive remuneration packages in line with the market rate
Flexible employment types - including the preference for permanent, but will consider contracting
Local Peoples proudly supports the LGBTQ+ community, neurodiverse individuals, and First Nations people. We are committed to creating inclusive spaces where everyone, regardless of their identity, feels valued and respected. Together, we strive for equality and a positive future for all.
Local Peoples works, creates, and plays on the lands of the Wurundjeri, Bunurong, and Wathaurong peoples of the Kulin Nation, land which has never been ceded. We thank them for caring for this land for over 40,000 years and recognize and pay our deepest respect to Elders past, present, and emerging. This always was and always will be Aboriginal land
Local Peoples Is a strategic design studio.
Local Peoples is a strategic co-design studio, using human-centred design (HCD) to add economic, social and environmental value to organisations.
We apply HCD methods to address Public Sector challenges, delivering value to government clients and citizens at scale. Helping to co-design policy, services and products, both digital and for the real world, our purpose is to design healthy resilient and resourceful communities.
We also publish Matters Journal, a biannual print and weekly digital journal telling exciting stories from the worlds of design, art, tech, food, health and the environment.
As a B Corp-accredited business, it is Local Peoples' commitment to our community and clients to be the change we want to see in the world. We use business as a force for good, for the purpose of improving our world for future generations.
Our clients: State and Federal Government, Melbourne University, Monash University, Deakin University, RMIT University, Pause Fest, Alpha60, Nike, Red Bull, NCD Free, The World Health Organisation, Australian Unity, Assemble Communities, The Department of Health, Football Australia, Tennis Australia.
