NikSoft Systems Corporation

Senior OpenText ECM/AppWorks Engineer

NikSoft Systems Corporation  •  Onsite  •  3 months ago
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Job Description

We are seeking a highly skilled OpenText ECM/AppWorks Engineer to support enterprise content management and business process management solutions within a secure federal IT environment. The ideal candidate will bring deep expertise in OpenText ECM/AppWorks platforms, along with hands-on experience managing, administering, deploying, and supporting solutions in AWS GovCloud IaaS environments. This role requires strong technical acumen, compliance awareness, and the ability to deliver resilient, secure, and scalable content management services.

As an OpenText ECM/AppWorks Engineer, you will be responsible for the management, administration, deployment, and support of OpenText ECM/AppWorks platforms in AWS GovCloud IaaS environments. You will work closely with solution architects, business analysts, and federal stakeholders to deliver scalable, secure, and compliant enterprise content management solutions that improve operational efficiency and healthcare delivery.

Successful candidates will demonstrate experience in:

  • Planning, installing, configuring, securing, upgrading, and patching OpenText ECM/AppWorks in AWS GovCloud IaaS environments
  • Designing and delivering solutions that integrate OpenText with multiple applications and information systems via RESTful APIs, SOAP, and bulk connectors
  • Ensuring high availability and disaster recovery through AWS replication technologies
  • Maintaining security controls consistent with DoD and federal cybersecurity standards

This role requires deep technical expertise in OpenText platform administration, AWS GovCloud infrastructure, and integration technologies, combined with the ability to work in a highly regulated federal environment.

Qualifications

  • 5+ years of hands-on experience administering, installing, upgrading, and patching OpenText ECM/AppWorks platforms (Content Server, AppWorks, OTDS, Brava)
  • Experience managing OpenText ECM in AWS GovCloud IaaS (or other cloud-hosted) environments, including provisioning, monitoring, and scaling workloads
  • Experience implementing integrations with other applications using SOAP, REST, and bulk APIs
  • Understanding of the OpenText Database Schema and able to write Web Reports, Live Reports based on business needs
  • Strong knowledge of DoD and federal record management policies, security, and compliance requirements
  • Knowledge of log analysis and root cause analysis techniques using monitoring tools (AWS CloudWatch, Datadog, Splunk)
  • Proficiency in performance tuning and troubleshooting OpenText ECM/AppWorks platforms

Typical Duties/Abilities

  • Collaborate with architects and analysts to translate business requirements into secure, scalable OpenText ECM solutions
  • Plan, install, upgrade, and patch OpenText ECM/AppWorks components in AWS GovCloud environments
  • Monitor and optimize the performance of OpenText ECM/AppWorks and integrated systems
  • Configure ECM platforms to ensure compliance with DoD and Agency record management policies
  • Implement and maintain robust security models to protect sensitive data
  • Provide support to system owners and users, addressing requests and troubleshooting issues

Soft Skills

  • Experience working with Agile methodologies (Scrum, Lean Startup, XP)
  • Strong communication and collaboration skills with a track record of solution ownership
  • Ability to articulate and document design/configuration choices and build consensus among stakeholders

Education/Certifications

  • BS degree in Information Technology or related technical discipline
  • Security+ Certification (desired)
  • OpenText ECM/AppWorks Certification (desired)

**MUST BE A US CITIZEN AND BE ABLE TO COMPLETE THE GOVERNMENT'S BACKGROUN INVESTIGATION**

What it takes to be successful as Technical talent at NikSoft?

Having a combination of job-related technical skills – and most importantly personal traits will make you to be successful at NikSoft. Key personal traits include:

  • strong problem-solving abilities
  • adaptability
  • effective and clear verbal communication
  • and a commitment to continuous learning.

With majority of tasks being accomplished remotely - having strong work ethic, ethical conduct, and the ability to collaborate effectively within teams are essential for you to be successful, keep the job and thrive on the job.

We only hire and keep the best talents possible.

NikSoft Systems Corporation

About NikSoft Systems Corporation

Founded in 1998 with the vision of providing innovative IT solutions to the Federal Government, NikSoft delivers real value to customers, and help the government accomplish its mission. Our employees are dedicated career professionals who share in NikSoft’s vision through their continuing commitment to customers’ success. We have successfully delivered full system lifecycle implementations.

Thanks to our customers, NikSoft has earned a 96% customer satisfaction rating in Dun & Bradstreet’s Open Ratings. As a recognized IT solutions provider, we have mature processes in place as evidenced by our CMMI Maturity Level 3 Appraisal, ISO 9001, ISO/IEC/27001, and ISO/IEC 20000 Certifications.

NikSoft employees share the following Core Values:

Customer success is our success. We listen and work with our customers to ensure every process, product, solution, and service furthers the customers'​ mission and goals.

People are our strength. We do the right things to keep our employees motivated and maintain a culture based on mutual trust, openness, and respect.

Honesty and Integrity are embedded in everything we do. We comply with all government rules and regulations, have the courage to make the tough decisions, and always do what we say we will do: our word is our bond.

Responsiveness and Agility are core to our success. We collaborate quickly and achieve goals on time and under budget for our customers.

We are easy to do Business with. We are open and transparent with our customers, teaming partners, and employees.

Quality remains a focus on every aspect of our business. We strive to continuously improve our services and processes to deliver the best solutions.

Passion is felt with every challenge accepted. We dedicate ourselves every day to our customers with full passion and a positive attitude.

By keeping these core values in mind and practicing excellence in our daily work, NikSoft will continue to succeed.

For more information please visit http://www.niksoft.com.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Reston, VA
Year Founded
1998
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