Role -Senior Technical Consultant – IBM Sterling OMS
Experience 6+ years | Sterling OMS
Hands-on Sterling OMS technical expert with strong experience in Call Center, Next Gen Web Store integrations, Payment Processing, Inventory Management, and GIV, covering both development and L2/L3 production support in omnichannel retail systems.
Key Technical Skills & Responsibilities
Deep expertise in Sterling OMS architecture, order lifecycle, sourcing, scheduling, and fulfillment
Customization of services, pipelines, APIs, user exits, agents, and event framework
Strong Call Center customization (UI, mashups, order modifications, payment re-auth)
Next Gen Web Store ↔ OMS integrations (Create/Change Order, availability, acknowledgments)
Payment processing: auth, capture, refunds, re-auth, split shipments, reconciliation
Inventory & GIV: ATP/CTATP, reservations, safety stock, inventory sync, GIV feeds
Hands-on Java, XML, XSLT development
Integrations using REST/SOAP, MQ/JMS with WMS, TMS, POS, ERP, payment systems
L2/L3 support, RCA, stuck orders, event/batch failures, production fixes
Mandatory
6+ years IBM Sterling OMS
Development + Production Support experience
Omnichannel / high-volume retail exposure
Good to Have
IBM Sterling certification
Cloud / microservices exposure
Tangentia is the leader in Autonomous Enterprise solutions with solutions around 3 focus areas.
>Intelligent Automation- Artificial Intelligence(AI), Robotic Process Automation(RPA) and Blockchain
>B2B Connectivity - EDI, Ecommerce, OMS and Supply Chain
>Digital Innovation - Agile App Development, Strategic Staffing,Mobile, Salesforce & IBM consulting
Tangentia customers include Royal Bank of Canada, Liquor Control Board of Ontario(LCBO),Suncor, Reliance Retail, Saint Gobain, Whirlpool, Sasktel, Vanguard and others. Tangentia has 12 Fortune 500 customers and 1000+ mid sized companies globally. Our Cloud SaaS solutions like Tangentia Gateway process more than US $10 Billion in transaction value annually.
Tangentia is a platinum partner of IBM with strong global capabilities around Watson AI and Sterling. In addition, other major partnerships include Automation Anywhere, Microsoft, Salesforce, BluePrism, UI Path, Google AI, and AWS. Headquartered in Toronto, Canada, Tangentia also has offices in the USA, Mexico, and India. Through our global offices as well as associates & ecosystem partners, we have a presence in 5 continents and 30+ countries, offering a "think global, act local" solutions approach.
Learn more at www.tangentia.com
