Johnson Electric

Senior Officer - OMC

Johnson Electric  •  Republic of India (Onsite)  •  1 day ago
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Job Description

To manage and control the end-to-end order management process, ensuring timely order processing, accurate planning coordination, and on-time delivery to customers.

Roles & Responsibility:

  • Order Management
  • Process customer orders in ERP systems (e.g., Oracle ERP / SAP)
  • Validate order details (price, quantity, delivery date, terms)
  • Monitor order status from entry to delivery.
  • Planning & Coordination
  • Coordinate with Planning, Production, and Logistics teams
  • Align order schedules with production capacity and material availability
  • Follow up on backlog and prioritize critical orders.
  • Customer Coordination
  • Act as a single point of contact for order-related queries
  • Communicate order confirmations, delays, and changes
  • Ensure customer satisfaction through timely updates.
  • Inventory & Delivery Control
  • Monitor FG (Finished Goods) availability
  • Ensure timely dispatch and shipment tracking
  • Work closely with warehouse and logistics teams.
  • Data Analysis & Reporting
  • Track KPIs: OTIF (On Time In Full), backlog, order cycle time
  • Prepare daily/weekly/monthly reports
  • Identify gaps and implement corrective actions.

Required Skill:

- Strong knowledge of order management and supply chain processes.

- Hands-on experience in ERP systems (Oracle / SAP).

- Good communication and coordination skills.

- Analytical thinking and problem-solving ability

Come join our global, inclusive & diverse team


Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

Johnson Electric

About Johnson Electric

At Johnson Electric, our vision is to be the world’s definitive provider of innovative and reliable motion systems.

We are a global leader in electric motors, actuators, motion subsystems and related electro-mechanical components, serving a broad range of industries including Automotive, Smart Metering, Medical Devices, Business Equipment, Home Automation, Ventilation, White Goods, Power Tools, and Lawn & Garden Equipment. The Group is headquartered in Hong Kong and employs over 30,000 individuals in more than 20 countries worldwide. We are listed on The Stock Exchange of Hong Kong Limited.

Attracting and developing the Right People, putting them in the Right Jobs and providing them with the Right Environment to excel at what they do are the 3 pillars that underlie Johnson Electric’s people strategy and human capital initiatives, with the ultimate vision to become “One Johnson around the world, a great company and a great place to work!”.

In 2016, Johnson Electric Hong Kong was recognized as one of Asia’s Best Companies To Work For by HR Asia Magazine. The Group will continue to attract and retain top talents in support of the Company’s ambitious growth strategy.

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Shatin, NT, HK
Year Founded
Unknown
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