Job Description
About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.
Senior Officer, HR & Admin is responsible for managing core human resource functions and administrative operations to ensure efficient office management, employee support, and compliance with company policies and applicable labor laws. The role supports recruitment, employee lifecycle management, and day-to-day administrative coordination to maintain an organized and productive workplace.
Key Responsibilities
• Manage recruitment activities, including job posting, screening, interview coordination, and onboarding.
• Maintain employee records, HR documentation, and personnel files.
• Coordinate employee onboarding, probation confirmation, transfers, and offboarding processes.
• Monitor employee attendance, leave management, and HR operational records.
• Support performance management and employee engagement initiatives.
• Assist in resolving employee queries and maintaining positive employee relations.
• Oversee office administration, including office supplies, asset management, and vendor coordination.
• Coordinate with vendors and service providers for office services, maintenance, and procurement.
• Maintain administrative records, contracts, and service agreements.
• Ensure proper documentation, record retention, and compliance with company policies and regulatory requirements
• Any other duties as assigned by management.
Experience:
• 1–3 years of relevant experience in HR & Administration.
Qualifications:
• Minimum Bachelor’s degree in Human Resources, Business Administration, or a related field.
Additional Requirements:
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Knowledge of Bangladesh Labor Law and HR operational practices.
• Strong organizational, communication, and coordination skills.
• Proficiency in MS Office and HR documentation systems.
