Job Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

The role will support the end-to-end compensation payment process for broker and bancassurance channels, and the commitment for contributing to the accuracy of compensation payments within the defined timeframe.

Job Responsibilities

• Monitor validation and review regular compensation settlement for broker and bancassurance channels
• Ensure accuracy and timeliness of compensation payouts across different channels
• Handle commission adjustments, clawbacks, reversals, and exception cases
• Review and maintain compensation manuals, work procedures, and contingency plans.
• Lead the development of risk control measures
• Manage and coordinate stakeholder relationships across distribution operations and sales functions.
• Participate in system enhancements, automation initiatives, and UAT relating to commission and incentive platforms.
• Participate in ad hoc compensation projects
  

Job Requirements

• Bachelor’s degree in Business Administration, Finance or related field is required
• Minimum 3 years of work experience in insurance finance operations or distribution compensation management
• Insurance knowledge with hands-on experience in compensation payment operations for multi-distribution channels is a plus
• Team player with good interpersonal skills
• Detail-oriented with good analytical skills
• Sensitive to numbers and good commend in Excel
• Good command in both English, Mandarin and Cantonese

At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Channel Management

Posting End Date:

20/09/2026