Nestlé

Senior Officer - Customer Operations

Nestlé  •  Gurugram, IN (Onsite)  •  3 hours ago
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Job Description

Designation: Key Accounts Officer / Executive

Reporting to: Area Sales Manager

Location: Chandigarh

Role: To manage the modern trade outlets like Big Bazaar, Dmart etc. and achieve the required sales

target for the respective territory along with ensuring availability and visibility of Nestlé products in the

outlets.

Job Description:

  1. Planning Customer Plan

Planning an Integrated Commercial Plan for assigned customer

Develop rolling monthly sales plan at Customer/Account level for the following 3 months

Assortment Planning at Customer/Account level

Develop Account specific Activation Calendar on a Quarterly Basis

  1. Customer Management

Achieving Volume Planned during OPL

Planning & Execution of Account Specific Activation Programs

Account Specific Customer Service

Price Control & Stability, Act as a single window

Terms of Trade Agreement & Implementation

  1. Progress Review & Suggest Inputs to Generate Demand

Achievement & monitor progress of Redistribution value and volume targets

Present Account wise review on a Quarterly basis

Identify Gaps at customer level vis-à-vis Business Plans & suggest inputs

Ensure Nestle contribution to Account perpetually increases over time. Monitor, evaluate & Control CCS

Key Skills:

 Communication Skills

 Analytical Approach

 Networking Skills

 Flexible and Resourceful

 Innovativeness

 Poise & Confidence

 Understanding of sales systems and processes.

Nestlé

About Nestlé

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.

We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.

Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.

Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.

House rules: https://nes.tl/HouseRules

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Vevey, CH
Year Founded
Unknown
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