Job Description

If you are looking to excel and make a difference, take a closer look at us…

The Senior Office Administrator serves as the primary operational and administrative anchor for the Marketing & Communications Division. The role is responsible for maintaining a high-performance environment through seamless logistics and proactive support, enabling the division to operate with maximum efficiency in alignment with the Chief Marketing Communication Officer’s office and strategic priorities.

Job Responsibilities:

Operational Excellence & Logistics​

• Executive Support: Manage complex calendars and meeting schedules for Chief Marketing Communication Officer (CMCO) and the leadership team, ensuring priority is given to high-impact campaign deadlines and stakeholder engagements.

• Workflow Coordination: Act as the central hub for departmental logistics, including the booking of meeting rooms, readiness of office technology (laptops, meeting speakers and cables), and managing end-to-end travel logistics as and when needed.

• Infrastructure Management: Oversee the physical and digital workspace, ensuring a steady supply of marketing collateral and office essentials while maintaining an organized, brand-aligned office environment.

People Operations & Culture

• Staff Onboarding: Work closely with HR & IT for the onboarding of new hires, ensuring they are integrated into the Marketing & Communications ecosystem, granted access to all workspace & tools and briefed on company guidelines.

• Engagement Initiatives: Plan and facilitate team-building activities, festive gatherings, internal town halls and CSR initiatives to maintain high morale and foster a collaborative interdepartmental culture.

• Internal Communication: Manage the flow of information within the division, drafting internal announcements and ensuring all staff are up-to-date with bank-wide information.

Financial & Data Management

• Budget Tracking: Manage & track expenditures for specific areas and initiatives under the Jobholder’s care, while facilitating miscellaneous expense management for the CMCO.

• Procurement & Vendor Admin: Assist with the end-to-end process as and when needed, including EAR submission, vendor onboarding, PO generation, and ensuring timely payment of invoices.

• Compliance: Maintain records of contracts, agreements and data to ensure the department meets all internal and external audit requirements.

Job Requirements:

Education/Qualification

Min. Diploma or Degree holder in Business Administration, or a related field.

Experience

• Min. of 3 to 5 years in a secretarial or office management role.

• Proficient in MS office application (Outlook, Word, Excel & PowerPoint).

• Native fluency in English and Bahasa Malaysia.

• Discretion to carry out/ provide support for tasks requiring a high level of confidentiality.

• Ability to work independently with strong organization and planning skills.

• Good interpersonal communication skills, and able to interact with individuals at all levels.

• Proactive, resourceful multitasker with commitment to follow through and complete assigned tasks.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.