Job Description

We are looking for a high-impact Observability Engineer with proven experience in fintech, banking, or other regulated environments to design and scale enterprise-grade observability systems. This role is critical in ensuring high availability, low latency, and full-stack visibility across mission-critical financial platforms, while supporting compliance, auditability, and incident response readiness

Key Responsibilities:

• Own and evolve the end-to-end observability architecture across applications, infrastructure, and cloud environments
• Centralize metrics, logs, traces, and events with high reliability and scalability
• Design and enforce SLOs, SLIs, and error budgets for critical financial systems
• Build advanced real-time dashboards and business-aligned KPIs for engineering and leadership
• Develop intelligent alerting frameworks to minimize noise and enable faster incident resolution
• Ensure observability pipelines are resilient, scalable, and cost-optimized
• Collaborate with DevOps and engineering teams to implement instrumentation, distributed tracing, and logging standards
• Integrate observability systems with incident management, on-call, and escalation workflows
• Support compliance, audit, and forensic analysis through structured logging and traceability
• Drive root cause analysis (RCA) and continuous improvement of system reliability
• Automate monitoring, alerting, and data enrichment workflows

Requirements

• 6 to 10 years of experience in Observability, SRE, or Monitoring Engineering roles
• Mandatory experience in fintech, banking, or highly regulated environments
• Strong hands-on expertise with:
• Monitoring: Dynatrace, Prometheus, Grafana
• Logging: Elastic Stack (ELK), Splunk, Fluentbit, Logstash
• Alerting & Correlation: Dynatrace, ELK, Splunk Alertmanager
• Proficiency in PromQL, SPL, KQL for advanced log/metric analysis
• Experience developing high-performance, scalable dashboards in Grafana and Kibana, integrating application, infrastructure, and business KPIs for end-to-end observability.
• Deep understanding of distributed systems observability and performance monitoring
• Experience with high-throughput, low-latency systems
• Experience with enterprise monitoring tools such as Riverbed and SolarWinds for network performance monitoring (NPM), application visibility, traffic analysis, and infrastructure health tracking across distributed systems.

Core Expertise:

• Observability pillars: metrics, logs, traces, events
• Golden signals: latency, traffic, errors, saturation
• SLO/SLI-driven reliability engineering
• Alert design with high signal-to-noise ratio
• Telemetry standardization and instrumentation strategies
• Mapping technical metrics to financial/business KPIs

Preferred Qualifications and FinTech Alignment:

• Proven experience supporting audit, compliance, and regulatory requirements within fintech, banking, or other regulated environments
• Strong familiarity with industry frameworks such as:
• PCI DSS
• ISO 27001
• SAMA / NCA
• Solid understanding of data sensitivity, traceability, and audit logging standards for financial systems
• Experience working on large-scale fintech or digital banking platforms
• Exposure to CI/CD-integrated observability and DevSecOps practices
• Proficiency in scripting and automation (Python, Bash)
• Hands-on experience with incident management and on-call frameworks (e.g., PagerDuty, Opsgenie)

What We’re Looking For:

• A proactive engineer with a strong reliability and performance mindset
• Ability to translate observability data into actionable insights
• Experience working cross-functionally with SRE, DevOps, and product teams
• Ownership-driven individual focused on continuous improvement of monitoring systems