Job Description

�� Context

To strengthen how our clients communicate and collaborate, we developed EverTeam—a next‑generation, cloud‑based internal collaboration and monitoring platform. EverTeam allows customer care agents and team leads to train, work, and communicate seamlessly within one unified system. To continue building reliable, highly scalable, and secure solutions that meet evolving customer needs, the EverTeam squad is seeking a Senior Backend Developer with deep expertise in Node.js and AWS.

�� Location

This is a remote role, candidate must be located and eligible to work in LATAM. There will be a lot of collaboration with the team in Europe during morning hours.

�� Missions

• Write reusable, effective, and scalable code, preferably in JavaScript, but not limited to it
• Maintain and improve our backend systems that orchestrate various parts of the product
• Create out-of-the-box solutions to help resolve scaling challenges

�� How we work

Driven by the Agile Scrum method, we are organized in squads of 6-8 people featuring a Product Owner, a Lead Developer (acting as Scrum Master), Frontend & Backend Developers and QA Engineers. Our DevOps Engineers and UI/UX Designers are dedicated to all squads.

�� Main technologies used for this role

Node.js – AWS – MySQL – DynamoDB – Docker – Fargate

�� Skills & Qualifications

• Minimum 5 years of professional experience with Node.js and AWS services
• Fluent English, spoken and written
• Familiar with: AWS Serverless services (Lambda, Aurora, Fargate, API Gateway), MySQL/DynamoDB, Containerization (Docker + Fargate) and CloudFormation
• An expert in fixing database performance issues, specifically those related to queries
• Knowledge in Vue.js a plus

About Us

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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