Job Description

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As the Senior Non Financial Risk Delivery Manager, you will assist ANZ meet its obligations under a major regulatory remediation program by coordinating the implementation and governance activities set out by the Program for Australia Retail. You will assist the team to ensure all milestone activities are completed in Australia Retail to meet agreed closure criteria, and collect evidence for independent review and regulatory assurance. Acting as the central coordination point for Australia Retail you will liaise with the Group Project Team, Group Risk & Compliance, Line 2 Risk and Compliance, BU Assurance teams, and the Business. This role ensures alignment, integration, and governance of all the deliverables for Australia Retail. You will be part of a high-performing team that can deliver implementation, communications, and governance outcomes that strengthen ANZ’s risk management capability and embed sustainable change.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Secondment 12 Months (internal) 12 Month Contract (external)
Role Location: 242 Pitt Street Sydney NSW 2000
Work Hours: Full Time (40 Hours/week)

What will your day look like?

Your day will involve tracking progress against key milestones, chasing actions, managing dependencies, and ensuring closure criteria are met. You’ll gather and validate evidence to support independent review and regulatory assurance.

As the central coordination point, you’ll work closely with the Group Project Team, Risk & Compliance, Line 2, Assurance teams, and the Business to keep activities aligned and on track. You’ll support governance forums, prepare updates and reports, and escalate risks or issues where needed.

Every day, you’ll help drive clear communication, strong governance, and disciplined execution — contributing to meaningful, sustainable improvements in ANZ’s risk management capability.

As a Senior Delivery Manager, you will:
Delivery & Coordination

• Manage and organise the delivery and coordination of packages into the business
• Lead weekly Scrums with key stakeholders for each Package to monitor and drive implementation of activities
• Manage risks, issues, dependencies and change to ensure the successful delivery: on time and to quality
• Manage the engagement model for the Business to consume the packages and own this engagement process

Stakeholder Engagement & Communication

• Be the link between the business and program workstreams, connecting Design Owners, Business Leads, and the Central Program team.
• Identify roadblocks and escalate when appropriate
• Manage communication to ensure program outputs and outcomes are clearly communicated and understood

Governance & Framework Compliance

• Be the Minutes Secretary for the Steering Committee assisting the Secretariat
• Ensure adherence to the organisation’s Project Management Framework, including governance, methods, templates, tools, and quality assurance

Leadership & Culture

• Foster a culture of ownership, collaboration, and customer/stakeholder satisfaction

Continuous Improvement & Engagement with other Divisions

• Enhance program management capability by contributing to continuous improvement initiatives, sharing knowledge between the BU’s in the Division and between other Divisions.

What will you bring?

• 10+ years experience working in large-scale risk and compliance transformation programs, ensuring delivery to scope, time, cost, and quality standards.
• Highly adaptable and resilient, with the ability to respond effectively to ambiguity, shifting regulatory expectations, and evolving program priorities in a fast-paced environment.
• Strong understanding of governance principles, compliance frameworks, and assurance processes, including audits and regulatory reviews.
• Commitment to driving process improvements, uplifting risk and compliance capability, and fostering knowledge sharing across teams
• Skilled in building relationships with executives, and business leaders, with the ability to influence decisions and embed a risk-aware culture.
• Outstanding communication skills (written, verbal and visual) with the ability to tailor messages to different audiences. Ability to adapt communication style to suit diverse stakeholders.
• Expertise in operational and non-financial risk frameworks, including risk identification, mitigation, and monitoring across multiple risk types.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers You can apply for this role by visiting ANZ Careers and searching for reference number 111990 .

Job Posting End Date

14/04/2026 , 11.59pm, (Melbourne Australia)