Job Description

General Summary of Position:

Are you looking for a role where your work makes a visible, meaningful impact? This is an opportunity to apply your technical expertise in support of teaching, research, and student life within a collaborative, supportive environment that values innovation and growth. We’re excited to share an outstanding opportunity for a Senior Wireless Network Engineer to join UMass Lowell’s IT team.

This is an ideal role for someone who enjoys hands‑on engineering, values collaboration, and takes pride in building wireless networks that simply work while pushing what’s possible in a modern, mature environment. You’ll design, evolve, and support a robust enterprise Wi‑Fi environment across a dynamic, multicampus university, helping shape the reliability, performance, and future direction of wireless services used by thousands every day.

What you’ll design, deliver, and influence:

• Architect, implement, and support a large‑scale enterprise wireless network using HPE/Aruba technologies
• Lead wireless design, capacity planning, and performance optimization initiatives
• Partner closely with network, security, and project teams to deliver reliable and secure services
• Drive continuous improvement through proactive monitoring, metrics, and thoughtful network evolution
• Serve as a trusted technical resource for complex troubleshooting, projects, and next‑gen Wi-Fi solutions
• Partner across campus to enable academic innovation and research success

Why UMass Lowell

Join a mission-driven R1 research university where technology is foundational to educating tomorrow’s leaders and supporting research that makes a real difference. You’ll work with a collaborative, highly skilled IT team in an environment that values teamwork, leadership, innovation, and impact. UMass Lowell offers a full range of employee benefits including medical, dental, and vision plans; retirement and pension options; tuition benefits for employees and eligible family members; paid leave; and access to wellness and employee support programs.

Minimum Qualifications (Required):

• 6+ years of experience designing, configuring, and supporting an enterprise HPE/Aruba Wi-Fi infrastructure, including Mobility Conductors and clustered Aruba controllers.
• 4+ years of experience with Aruba ClearPass, including architecture, administration, and troubleshooting of wired and wireless authentication.
• 4+ years of experience operating and maintaining Aruba AirWave for centralized monitoring, alerting, reporting, and performance analysis of wireless infrastructure.
• Industry-recognized certification such as Aruba Certified Mobility Associate or Aruba Certified Networking Professional, or the ability to achieve an appropriate industry certificate.
• Bachelor's degree required
• A strong commitment to providing excellent customer service and ensuring the success of our customers.
• Excellent problem-solving skills.

Additional Considerations:

• Experience designing, configuring, and troubleshooting network equipment from Extreme Networks.
• Experience with network technologies such as firewalls, VoIP, or Network Access Control solutions.
• Experience leveraging network management systems to improve visibility, operational efficiency, and long‑term reliability of enterprise wireless environments.

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

This is a full-time, benefited SEIU union position in P20 with anticipated hiring range of $105,000 -$120,000. Formal minimum is $85,689 with 25th quartile of $98,542 and midpoint of $111,396.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.